Google Reviews by Elfsight , 25 条评论
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Support was very good, solved my issue right away. Nataly was very pleasant to interact with, she even took the time to provide step by step screenshots!
Dear Customer,
Thank you for your kind review!
We're happy to hear the app works well for you, and we'll make sure to forward your generous feedback to Nataly :)
We hope you check out other Elfsight apps, and if any questions come up, you can always message us at https://help.elfsight.com/?contact=1!
Best regards,
Elfsight
Pretty decent.
Hey Smooth Kitty,
Thank you for taking the time to leave your kind review!
We are glad to hear you liked our app and hope you check out and enjoy other products we offer! :)
If you ever need help, you can always contact us at https://help.elfsight.com/?contact=1
Best regards,
Elfsight
Great app, probably the slickest looking floating badge for reviews on the Shopify app store, customer support very promptly helped me fix an issue with my badge and reduced the size on mobile so it's perfect now and doesn't create clutter. Social proof via google reviews is very important for our store because knowing we also have a physical store with good reviews helps create trust.
Hi Valigeria,
Thank you so much for taking the time to leave an amazing review!
We are thrilled to hear that you are happy with the support you received. We try our best to provide our users with the best service, and it always makes our day when you appreciate it :)
Thank you for your kind words and for supporting our product!
If you're ever feeling stuck, you can always contact us at https://help.elfsight.com/?contact=1
Best regards,
Elfsight
This app has zero customer support. I've emailed them maybe 5-6 times and have received no reply (I checked my junk folder).
Idk how they have 4.9 stars but my experience is 1 star considering I paid $60, it won't work, and there is no support.
Edit: They have figured out their email issue, contacted me, and got the app set up and running with proper sizing on mobile and desktop. Thank you, review modified from 1 to 4 stars.
Hello there,
Thank you for taking the time to share your feedback!
We are terribly sorry to hear about your negative experience with our service. Providing a great user experience is our top priority, and we're sorry for not meeting your expectations this time.
Our support team has reached out to you, but unfortunately, it seems that our emails don't come through.
One of our agents have messaged you through the chat on your website as well. Please check your inbox to see if you received their message. Rest assured that our support team will do their best to rectify this upsetting situation.
Best regards,
Elfsight
The app is fabulous and the team are friendly and professional, a speedy installation by the devs at Elfsight. I highly recommend installing the app.
5 stars!!
Dear THE LONEWOLF BRAND PTY LTD,
Thank you for your kind feedback on our Google Reviews app!
We're happy to hear you liked the app and that we were able to provide quality customer service for you :)
We hope you check out other Elfsight apps, and if any questions come up, you can always message us at https://help.elfsight.com/?contact=1!
Best regards,
Elfsight
This is a great app. Finally I can put my google reviews on my store and people can see it. Was super easy to install!! Love it.
This app is easy to install and works perfectly displaying my google reviews on my site. (It does take up to 36hrs to display new reviews)! The customer service was also prompt- thanks to Alexandra! It’s a 5 star from me!
Hey there,
Thank you for your kind review! We were delighted to help, and we hope that the app helps you promote your business!
Regards,
Elfsight
This is a fantastic app. It's extremely easy to configure and install, and well worth the monthly cost.
Really liked the app and the support is quick and helpful. I had a question about why new reviews were not showing and they replied quickly that it usually takes a day or so for it to appear and it was what really happened. That's reasonable in my opinion. Thank you and congrats to the team.
Works well. Easy install. Support is responsive. Thanks for an excellent app that has made our lives easier.