Google Reviews by Elfsight , 25 条评论

整体评分
4.8
每个评分等级的数量
  • 88% 的评分是 5 星
    22
  • 4% 的评分是 4 星
    1
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 8% 的评分是 1 星
    2
编辑时间：2023年7月20日

This app has zero customer support. I've emailed them maybe 5-6 times and have received no reply (I checked my junk folder).

Idk how they have 4.9 stars but my experience is 1 star considering I paid $60, it won't work, and there is no support.

Edit: They have figured out their email issue, contacted me, and got the app set up and running with proper sizing on mobile and desktop. Thank you, review modified from 1 to 4 stars.

Happy Hydro
美国
大约1个月 人在使用应用
Elfsight已回复 2023年7月6日

Hello there,

Thank you for taking the time to share your feedback!

We are terribly sorry to hear about your negative experience with our service. Providing a great user experience is our top priority, and we're sorry for not meeting your expectations this time.

​Our support team has reached out to you, but unfortunately, it seems that our emails don't come through.
​
One of our agents have messaged you through the chat on your website as well. Please check your inbox to see if you received their message. Rest assured that our support team will do their best to rectify this upsetting situation.

Best regards,
Elfsight

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