Anmeldelser (104)

Samlet bedømmelse
4,2
Antal pr. bedømmelsesniveau
  • 80 % af bedømmelserne er på 5 stjerner
  • 2 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 5 % af bedømmelserne er på 2 stjerner
  • 13 % af bedømmelserne er på 1 stjerner
24. april 2019

I have installed the application but when I continue the setup process and attempt to create a new account nothing happens. Not useful in its current state. I have reached out for support and received an email asking if I had it installed but nothing more.

Eclectically Simple, LLC
USA
4 dage bruger appen
Human Presence Technology svarede 25. juni 2019

Hello,

I am sorry to hear that you had trouble with your set up of Shop Protector. As we had discussed with you, we identified a unique issue to you that happened during the account creation process for your store which caused an error in our application. We were since able to solve this problem and assist you in protecting your store. Please let us know if we can be of further assistance in any way.

Will Baur
Director of Product Management
Ellipsis Technologies

5. december 2021

Installed app, still got lots bot accounts, then issues with theme appeared, deleted app but can see lots code left as always with apps that play around with theme, awaiting a reply from them to go in and remove all this code thats ruined my theme!!

ukpreppingshop.co.uk
Storbritannien
4 dage bruger appen
Human Presence Technology svarede 5. januar 2022

Thank you for your review. We did explain why you were seeing spam and the recommended solution. After promptly uninstalling (without unprotecting your forms), our team informed you that unprotecting forms before uninstall is recommended and in our help docs. In any case, it seemed you were not willing to reinstall and unprotect them so we did request collaborator access and unprotect them manually.

Redigeret 6. april 2023

Update: Not only does the app slow down my site, it threw some layouts of my sections off and completely ruined functions of some. For eg product thumbnails for Recommended products all skewed to the left, and 'Quick View' of products no longer work. Unfortunately fighting the bots versus ruining the site is just not worth it.

Slows down site speed BY A LOT.. So much so that I have customers in my inbox asking why my imaged are not showing and turns out they only loaded after minutes if you get redirected after signing up on a form that was 'protected'. Checked my Gmetrix and noticed a big drop in speed as well. Disappointing. I was hoping the other poor reviews weren't right.

Clean Folks Club
Singapore
2 dage bruger appen
Human Presence Technology svarede 18. april 2023

We take performance very seriously and we adhere modern best practices. I'm not sure how the app could significantly slow down your site. We do use a Javascript to track anonymous behavior metrics in order to perform machine learning analysis for the user session. However, that script is minified, hosted on a CDN ,and served using GZIP compression.

7. maj 2020

Absolutely perfect and did exactly what it said it would do. Immediately stopped the annoying spam accounts that were happening daily.

Gap Bumper
USA
Cirka en time bruger appen