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We had a spam bot attack where 9000 new fake customer accounts were created over a period of only a few days and these had to be checked and manually all deleted, nightmare! That's when we found the shopprotector app who kindly did the set up to protect all our vulnerable pages and we haven't had even one fake account created since. Small monthly fee to pay to avoid these sudden attacks so we'd highly recommend ShopProtector.
I usually do not leave reviews on Shopify apps but I think it would be great to help get the word out to other shop owners that is facing the same dilemma. I was getting very stressed out due to so many spam sign-ups. However, despite paying for several options to fix the issue (including hiring a developer) with no success…it was a great relief to find Ellipsis Human Presence that actually works. Now with the spam eliminated, we can refocus our energies on other aspects of the business that need our attention. Thanks Ellipsis Human Presence team for an awesome app that is easy to install and use and I also appreciate your great support as well. Best Regards.
A spectacular customer service, in a few minutes my problem has been solved. An exquisite treatment and an app with which to protect your website from bots or fraudulent people, 100% recommended!
This has been working very well since install (support helped me make sure all forms are protected). I was able to turn off the annoying captcha and I am not getting ANY spam customer signups (so far using for 2 weeks)! I was getting hundreds of fake customers A DAY when I turned off captcha before and got super messy with the klaviyo connection too.
Highly recommended this app and company. Been using this app for a while and it does exactly what it says. No fake sign ups since this app was installed. Support is awesome, swift and friendly. Do your store a favour and just add this app if you're serious about your business and your customer's protection. Thanks guys for this app.
We were having a real problem with phoney 'customers' signing up for our loyalty program, forcing us to make daily checks to weed them out, and this app has completely erased the problem. It's super.
I am using Shop Protector + to protect my store against bots. In the two years we've been in business, we never had a problem with bots until a month ago. Suddenly, our shop started getting hit with multiple attacks. So far, SP+ has stopped this bot nonsense (yay!).
Very pleased with the customer service! Had some issues with the templates working with the app, so they went right in to fix it and then some! 120% effort and beyond. (adding more functionalities into the app). 5 stars!
I am putting up a new website with a customised theme. Thanks to the team for helping us in protecting it and being prompt with their replies. Looking forward to working more with them in future.
We're a big fan of this app. 10-50 NEW spam accounts were being added to our store each day. This app got that down to zero. We had a recent new issue with spam accounts while using this app still and they fixed it. Customer service has been responsive and helpful. We would recommend this app to anyone needing protection against spam accounts!