[HumanPresence] Shop Protector

I was receiving over 10-15 spam registrations and messages per day. Got this app implemented with awesome help from their technical team, and now NO spam at all. Highly recommend!

I was getting 10-20 new profiles created daily. It was frustrating because I didn't know who was real and who was a bot. Anyway, using this app has stopped the bot spam and I'm no longer getting the fake profiles. Totally worth the service.

I was receiving a lot of spam and emails from people who's emails had been used to create accounts on my website. I've installed Shop Protector on my site to rid me of this nuisance. The Team at SP were very efficient and set up the app then updated it when there was a Shopify update. So far so good...

Great App so far. Had trouble protecting one of our forms but customer service remedied that quickly. Loved the customer service, very friendly and helpful. Once we got the form protected, I haven't seen a spam email come through. Hooray!

Shop Protector is great! All 3 of my Shopify stores got hit with the same bot on the same week. It tried to make 48 purchases and made 50 customer accounts on all 3 of my stores using the same name! One of my stores has been open for a while and never got a single bot until my 2 new Shopify stores got hit with one. Julius went in and finished the backend set up for me on all 3 stores, which I really appreciated. Just make sure you turn OFF Auto Cancel Suspicious Orders or it will auto cancel all of your orders. I had to give some customers discount codes via email so they'd place their order again. Other than that, I haven't had a single abandoned cart from a bot since! I'm very grateful.

Excellent app! I was getting 10+ fake signups a day and this stopped them cold. Would recommend to anyone who wants to avoid spam reports on their e-mail campaigns.

My site was being plagued by spam. The first app I installed stopped the fake customer sign-ups but I continued to receive upwards of 100 'Undeliverable' mail messages a day because somehow or other the spam bots were still able to register themselves which initiated the Shopify Welcome message. All of which of course came back as undeliverable. Long story short, John at Ellipsis set up the Ellipsis code snippet for me and I've had no more undeliverable mail or fake customer sign-ups. On top of all that, the app includes a dashboard that lets you view the ratio of human / suspicious activity on a daily basis. Great app, super service!. It's a keeper!

I installed this app for the problem with spam and found terrific support that helped me protect my contact forms with so much helpfulness.
I recommend contacting them, they will know how to help you.
Congratulations

Our site has been slow for several months and sometimes our navigation menu was only partially loading on iOS browsers. After consulting with our template developer, he determined that the issue was with a particular script (vital-forms.js). I then used Firefox developer tools to validate this and traced the script back to Ellipsis and figured out that it was related to this app. I uninstalled the app and then checked on the forms that it had been "protecting". The uninstall did not remove the app scripts on those pages and a form submit would still go through their site (and not work since it was uninstalled). I had to then find all of the form liquid pages and revert them to prior to the Shop Protector install. All in all, a very poor app experience that definitely cost us some sales.

EDIT: After our experience, the company reached out to me to tell me there was an alternate script in the few cases of site slowdowns and that they were currently re-vamping the app. And they offered to get us up and running with the new script. I declined the offer, but I appreciate them getting in touch so am changing my rating from 1 to 3 stars.

We've been innundated with bot spam though our forms, getting worse everyday. I contacted Shopify and they said there was really nothing that could be done - we could pay for a re-CAPTCHA app, but even that wouldn't stop it. Then I found Shop Protector. I had some serious doubts, but thought we'd give it the 14 day trial and see what happened. After setting it up, not a single spam mail!