Avis (106)

Note globale
4,1
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 5 % des avis sont des avis à 2 étoiles
  • 13 % des avis sont des avis à 1 étoiles
Modifié le 1 mai 2022

Shop Protector is great! All 3 of my Shopify stores got hit with the same bot on the same week. It tried to make 48 purchases and made 50 customer accounts on all 3 of my stores using the same name! One of my stores has been open for a while and never got a single bot until my 2 new Shopify stores got hit with one. Julius went in and finished the backend set up for me on all 3 stores, which I really appreciated. Just make sure you turn OFF Auto Cancel Suspicious Orders or it will auto cancel all of your orders. I had to give some customers discount codes via email so they'd place their order again. Other than that, I haven't had a single abandoned cart from a bot since! I'm very grateful.

The Autistic Innovator
États-Unis
6 jours d’utilisation de l’application
28 mars 2019

Excellent app! I was getting 10+ fake signups a day and this stopped them cold. Would recommend to anyone who wants to avoid spam reports on their e-mail campaigns.

Brixton Chrome
Canada
6 jours d’utilisation de l’application
24 octobre 2017

My site was being plagued by spam. The first app I installed stopped the fake customer sign-ups but I continued to receive upwards of 100 'Undeliverable' mail messages a day because somehow or other the spam bots were still able to register themselves which initiated the Shopify Welcome message. All of which of course came back as undeliverable. Long story short, John at Ellipsis set up the Ellipsis code snippet for me and I've had no more undeliverable mail or fake customer sign-ups. On top of all that, the app includes a dashboard that lets you view the ratio of human / suspicious activity on a daily basis. Great app, super service!. It's a keeper!

Lucindatech
Canada
6 jours d’utilisation de l’application
8 mars 2023

I installed this app for the problem with spam and found terrific support that helped me protect my contact forms with so much helpfulness.
I recommend contacting them, they will know how to help you.
Congratulations

Seiglam
Italie
6 jours d’utilisation de l’application
25 mars 2024

Great app! I received a 5 stars service from this team. Great idea to stop those annoying bots

Crochetmilie
Canada
3 jours d’utilisation de l’application
24 avril 2019

I have installed the application but when I continue the setup process and attempt to create a new account nothing happens. Not useful in its current state. I have reached out for support and received an email asking if I had it installed but nothing more.

Eclectically Simple, LLC
États-Unis
4 jours d’utilisation de l’application
Human Presence Technology a répondu 25 juin 2019

Hello,

I am sorry to hear that you had trouble with your set up of Shop Protector. As we had discussed with you, we identified a unique issue to you that happened during the account creation process for your store which caused an error in our application. We were since able to solve this problem and assist you in protecting your store. Please let us know if we can be of further assistance in any way.

Will Baur
Director of Product Management
Ellipsis Technologies

16 novembre 2017

We've been innundated with bot spam though our forms, getting worse everyday. I contacted Shopify and they said there was really nothing that could be done - we could pay for a re-CAPTCHA app, but even that wouldn't stop it. Then I found Shop Protector. I had some serious doubts, but thought we'd give it the 14 day trial and see what happened. After setting it up, not a single spam mail!

Aesthetic Content
États-Unis
4 jours d’utilisation de l’application
28 juillet 2017

This app is fantastic! My website has been constantly attacked by bots that created fake customer accounts. It started slowly, then increased to 20 to 30 new, fake accounts per day. Shopify gurus suggested that I removed "create customer account" code from page headers, which I did. It slowed down the bot attacks for a few days. Similar result with Captcha in the Shopify template forms. Then, the bot attacks were back. Shopify was helpless, even after escalating my issue to advanced tech support. After searching forums, I found the Ellipsis app. It fixed my problem 100% within minutes of installing it. I highly recommend it to anyone with the bot problem. It works seamlessly behind the scenes, while allowing my customers to keep and create new accounts. I am a very happy Ellipsis customer. Thank you John and the Ellipsis team!

Moto Werk
États-Unis
4 jours d’utilisation de l’application
5 décembre 2021

Installed app, still got lots bot accounts, then issues with theme appeared, deleted app but can see lots code left as always with apps that play around with theme, awaiting a reply from them to go in and remove all this code thats ruined my theme!!

ukpreppingshop.co.uk
Royaume-Uni
4 jours d’utilisation de l’application
Human Presence Technology a répondu 5 janvier 2022

Thank you for your review. We did explain why you were seeing spam and the recommended solution. After promptly uninstalling (without unprotecting your forms), our team informed you that unprotecting forms before uninstall is recommended and in our help docs. In any case, it seemed you were not willing to reinstall and unprotect them so we did request collaborator access and unprotect them manually.

15 septembre 2018

A good app that does what it says. Easy to install and setup. Recommended for all stores.

https://www.kinkytoy.store

Kinky Toy Store
Canada
3 jours d’utilisation de l’application