Avis (101)

Note globale
3,9
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 5 % des avis sont des avis à 2 étoiles
  • 14 % des avis sont des avis à 1 étoiles
9 décembre 2020

Unnecessary app that is impossible to remove. App support require access to your account to rectify. Very concerning.

Packstore
Australie
Plus d'un an d’utilisation de l’application
Human Presence Technology a répondu 14 décembre 2020

Thank you for your review. Unfortunately, I believe your comment is somewhat misleading. We strive to offer great customer support. The app uninstallation process is the same for all apps platform wide. Most customers do not require our intervention but in your case did offer assistance as requested within 1 business day.

Modifié le 23 septembre 2019

Had a bit of trouble with the install at first but since installed no spam bots have registered on the site! Happy with this app so far!

Tonique Skincare
États-Unis
Presque 2 ans d’utilisation de l’application
Modifié le 17 novembre 2019

I think they're being inundated with new folks due to the fake customer account setup issue. I see that my customer setup forms & contact forms are now protected - thank you!

Lisa Russo Fine Art
États-Unis
20 jours d’utilisation de l’application
28 décembre 2019

Bots started opening fake customer accounts on our store in December. I called Shopify for help, and the rep I spoke with recommended the Shop Protector app. Installation was easy, but bots were still setting up fake accounts. I contacted the app developers and they were very helpful. Apparently, there was some error in the automatic protection that caused our customer form to not get protected properly, but they worked their magic and everything works great! No more fake bot accounts :)

Dark Elf Dice
États-Unis
20 jours d’utilisation de l’application
29 novembre 2017

I was receiving over 10-15 spam registrations and messages per day. Got this app implemented with awesome help from their technical team, and now NO spam at all. Highly recommend!

Continentalwf Com
États-Unis
14 jours d’utilisation de l’application
3 avril 2023

I was getting 10-20 new profiles created daily. It was frustrating because I didn't know who was real and who was a bot. Anyway, using this app has stopped the bot spam and I'm no longer getting the fake profiles. Totally worth the service.

Alexandra Harbushka Co
États-Unis
13 jours d’utilisation de l’application
1 février 2021

I was receiving a lot of spam and emails from people who's emails had been used to create accounts on my website. I've installed Shop Protector on my site to rid me of this nuisance. The Team at SP were very efficient and set up the app then updated it when there was a Shopify update. So far so good...

Gujarati Rasoi
Royaume-Uni
13 jours d’utilisation de l’application
27 mars 2018

Great App so far. Had trouble protecting one of our forms but customer service remedied that quickly. Loved the customer service, very friendly and helpful. Once we got the form protected, I haven't seen a spam email come through. Hooray!

Thegreetingfarm
États-Unis
7 jours d’utilisation de l’application
Modifié le 1 mai 2022

Shop Protector is great! All 3 of my Shopify stores got hit with the same bot on the same week. It tried to make 48 purchases and made 50 customer accounts on all 3 of my stores using the same name! One of my stores has been open for a while and never got a single bot until my 2 new Shopify stores got hit with one. Julius went in and finished the backend set up for me on all 3 stores, which I really appreciated. Just make sure you turn OFF Auto Cancel Suspicious Orders or it will auto cancel all of your orders. I had to give some customers discount codes via email so they'd place their order again. Other than that, I haven't had a single abandoned cart from a bot since! I'm very grateful.

The Autistic Innovator
États-Unis
6 jours d’utilisation de l’application
28 mars 2019

Excellent app! I was getting 10+ fake signups a day and this stopped them cold. Would recommend to anyone who wants to avoid spam reports on their e-mail campaigns.

Brixton Chrome
Canada
6 jours d’utilisation de l’application