Ogólna ocena
3,8
Liczba recenzji z daną oceną
  • 79% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 5% ocen to oceny z 2 gwiazdkami
  • 14% ocen to oceny z 1 gwiazdkami
27 lipiec 2022

The service I received from Shop Protect is excellent. They are knowledgeable and give good customer service. They exercise patience while servicing you.

Moms Restorative Hair Care
Stany Zjednoczone
Około rok korzystania z aplikacji
18 lipiec 2022

Je recevais des spams tous les jours, tout le temps ! Depuis que j'ai téléchargé cette application, terminé ! Merci !

Polskin
Francja
12 miesięcy korzystania z aplikacji
Edytowano 5 październik 2020

This star rating is for the Basic plan. Read to end of review for notes on my brief experience with the Plus plan when it was a new product. 5 stars for Basic plan! It blocks bots from using the Contact and New Customer registration forms, and eliminated all of my fake new customer registrations and 95% of my fake contact form use. It can't block 100% because some bots will have cached the old form pages and use those for a year or more. But it will stop new bot use of the forms, and eventually old forms cached by bots will be refreshed. I discontinued use of the Plus plan in December 2019, so my review doesn't cover any developments in the product since then. It was still a very new product at that time. The Plus plan has order blocking features that interfered with Shopify's accelerated check outs that skip the check out page, such as Paypal Express. When I tried the Plus plan, it cancelled and refunded legitimate customer orders. Luckily for me, the Plus plan is more geared toward drop-shippers to stop reseller bots from buying out trending products -- not my business type, so not something I need. Also, Human Presence personnel and customer support are extremely responsive to customer communication.

RMFullerton Retail Shop
Stany Zjednoczone
12 miesięcy korzystania z aplikacji
Human Presence Technology odpowiedział(a) 1 wrzesień 2020

I’m glad to hear that you are a fan of Shop Protector and that the Basic plan functionality continues to work so well for you. Shop Protector Plus was designed to offer premium features like Checkout Protection with configurable anti-fraud business rules, convenience utilities like Bulk Order Cancellation, Order Cancellation Workflows, etc. We have many satisfied merchants who offer regular flash sales (limited quantity, highly anticipated product releases) and require this functionality to ensure reasonable customer satisfaction. Otherwise, all the hard to get merchandise is acquired with bots and loyal customers are left empty handed. We do make recommendations to all our Plus plan customers to avoid the use of accelerated checkouts at the product and/or cart level as it does not give Shop Protector the opportunity to follow the customer's behavior through the life of their shopping session. Unfortunately, at the time that you installed Plus we did not have steps in place to check each store’s configuration and make such recommendations and even make the change on behalf of the merchant as we do now. We thank you for your valuable and honest feedback and hope that this app will suit you well and continue to provide the protection you need.

24 czerwiec 2022

J'utilise cette applications depuis plusieurs mois, je suis ravie de son efficacité. Le service après vente est également très professionnel. je recommande.

1971
Belgia
11 miesięcy korzystania z aplikacji
7 luty 2020

This is one of those apps that you just install, configure, and essentially forget about. It just works and keeps more spam from reaching my inbox.

Halloween24x7
Stany Zjednoczone
10 miesięcy korzystania z aplikacji
18 listopad 2022

I am a new user of Shop Protector and what a relief to finally not have to spend hours of wasted time deleting bogus customers. I was getting blasted with up to 50 useless, annoying and potentially damaging bogus customers per day. Deleting them was painfully slow and tedious. I was sceptical I could get this fixed since Shopify seems to have abandoned its customers for any help in this regard but decided to try Shop Protector and voila, an instant solution! I am a micro store and as the sole employee I do everything and wasting valuable time clearing up annoyances was a time-waster, now removed from my "to do list" every day! Shop Protector and Pillowpacker Inflatable Travel Pillows are now pals for life!

Pillowpacker® Pillows
Kanada
9 miesięcy korzystania z aplikacji
Edytowano 3 grudzień 2021

We had a spam bot attack where 9000 new fake customer accounts were created over a period of only a few days and these had to be checked and manually all deleted, nightmare! That's when we found the shopprotector app who kindly did the set up to protect all our vulnerable pages and we haven't had even one fake account created since. Small monthly fee to pay to avoid these sudden attacks so we'd highly recommend ShopProtector.

HappyPaws
Szwajcaria
9 miesięcy korzystania z aplikacji
25 kwiecień 2022

A spectacular customer service, in a few minutes my problem has been solved. An exquisite treatment and an app with which to protect your website from bots or fraudulent people, 100% recommended!

CHARKOYN
Wielka Brytania
7 miesięcy korzystania z aplikacji
1 grudzień 2022

This has been working very well since install (support helped me make sure all forms are protected). I was able to turn off the annoying captcha and I am not getting ANY spam customer signups (so far using for 2 weeks)! I was getting hundreds of fake customers A DAY when I turned off captcha before and got super messy with the klaviyo connection too.

Camo Ever After
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
27 maj 2022

I am using Shop Protector + to protect my store against bots. In the two years we've been in business, we never had a problem with bots until a month ago. Suddenly, our shop started getting hit with multiple attacks. So far, SP+ has stopped this bot nonsense (yay!).

Forged Flare®
Stany Zjednoczone
5 miesięcy korzystania z aplikacji