Shop Protector , 88 reviews

Overall rating
Counts per rating level
  • 83% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
April 3, 2023

I was getting 10-20 new profiles created daily. It was frustrating because I didn't know who was real and who was a bot. Anyway, using this app has stopped the bot spam and I'm no longer getting the fake profiles. Totally worth the service.

Alexandra Harbushka Co
United States
Time spent using app: 13 days
March 8, 2023

I installed this app for the problem with spam and found terrific support that helped me protect my contact forms with so much helpfulness.
I recommend contacting them, they will know how to help you.

Time spent using app: 6 days
February 15, 2023

Before adding this app to my store I had some trouble with spam and bots. Now my store is fully protected. Haven't had any issues since.
Customer service is great. Quick to reply and helpful.
Very glad to have found this app.

Introvertie VIENNA
Time spent using app: 10 months
January 26, 2023

We're a big fan of this app. 10-50 NEW spam accounts were being added to our store each day. This app got that down to zero. We had a recent new issue with spam accounts while using this app still and they fixed it. Customer service has been responsive and helpful. We would recommend this app to anyone needing protection against spam accounts!

United States
Time spent using app: 3 months
December 1, 2022

This has been working very well since install (support helped me make sure all forms are protected). I was able to turn off the annoying captcha and I am not getting ANY spam customer signups (so far using for 2 weeks)! I was getting hundreds of fake customers A DAY when I turned off captcha before and got super messy with the klaviyo connection too.

Camo Ever After
United States
Time spent using app: 6 months
November 18, 2022

I am a new user of Shop Protector and what a relief to finally not have to spend hours of wasted time deleting bogus customers. I was getting blasted with up to 50 useless, annoying and potentially damaging bogus customers per day. Deleting them was painfully slow and tedious. I was sceptical I could get this fixed since Shopify seems to have abandoned its customers for any help in this regard but decided to try Shop Protector and voila, an instant solution! I am a micro store and as the sole employee I do everything and wasting valuable time clearing up annoyances was a time-waster, now removed from my "to do list" every day! Shop Protector and Pillowpacker Inflatable Travel Pillows are now pals for life!

Pillowpacker® Pillows
Time spent using app: About 23 hours
November 18, 2022

Great service/app to fight against those lousy bots. Will go the extra mile to troubleshoot and resolve any issues with your website

FEA Home
United States
Time spent using app: Almost 4 years
November 18, 2022

We had to remove Google reCaptcha for data protection reasons because we are based in the EU. This app is so far the best way to protect yourself from spam. The support is friendly and responds quickly. Thank you very much!

Onlineshop F.W. Langguth Erben
Time spent using app: 10 days
October 25, 2022

This is the ONLY app I found that stops the bots. A total no-brainer for the price and the support has been excellent. Bots were loading up my store and Klaviyo account and costing me money. This app saves me the trouble of manually deleting their spam accounts. A+

United States
Time spent using app: 4 months
July 27, 2022

The service I received from Shop Protect is excellent. They are knowledgeable and give good customer service. They exercise patience while servicing you.

Moms Restorative Hair Care
United States
Time spent using app: About 1 year