Shop Protector

Shop Protector

by Human Presence Technology

End form spam and fake accounts, protect your checkout

4.1 of 5 stars(55 reviews)

Guards against account fraud

Your Shopify store traffic is analyzed in real time to protect against fake account creation and potentially fraudulent activity.

Best-in-class website security

Protect your Shopify store with best-in-class security. New Shop Protector Plus available to invisibly block bots in background (read more).

Eliminates annoying form spam

Shop Protector prevents bots from filling out forms. Stop those annoying contact form and newsletter sign-up spam submissions.


About Shop Protector

Simply put, we help Shopify store owners say goodbye to fake account creation, annoying spam submissions, bogus newsletter sign-ups, and bot-based checkouts.

Fraud and spam are two of the biggest frustrations for eCommerce businesses and cost thousands of dollars a year on average attempting to mitigate risk. Shop Protector is designed by web security experts to specifically eliminate these threats. Our app runs silently in the background of each connected Shopify site to analyze and protect your store in real time against malicious activity designed to disrupt your business.

New Shop Protector Plus is Finally Here!

Protection from BOT-based checkouts is now attainable.

The only known solution for checkout protection. Shop Protector Plus gives merchants peace of mind in knowing your investment is safe.

Tired of dealing with customer satisfaction issues on Release Day? Having to weed through hundreds of fraudulent flash sale orders? You don’t have to anymore! Now you can protect their store form BOT-based checkouts. When inventory sells out in seconds with bots instead of minutes it effects customer satisfaction and over time translates to decreases in release day anticipation, lost customer loyalty, and ultimately...lost sales. Don't let them game the system, regain control today. Learn more at: humanpresence.io/shop-protector-plus.php

Why use Shop Protector?

Shop Protector is a quantum leap in eCommerce protection.

We’ve designed Shop Protector with a smart learning algorithm that removes the need for extra CAPTCHAs or other invasive user tests which annoy site visitors, lead to abandoned carts and, ultimately, lost sales. This delivers a better visitor experience and the proof that it works is evident in your bottom line.

Increase security. Decrease frustration. Grow sales.

When get the app you’ll receive a complimentary Human Presence account, connect it to your store, and get full access to your own Shop Protector dashboard to monitor traffic on your website and block all suspicious activity in real time.

About Ellipsis Technologies, Inc.

Ellipsis Technologies, Inc. is a diversified technology company that develops innovative security software for websites and online applications.

Our innovative approach to security puts the human element at the forefront of our technology. We support various applications in the works under the Ellipsis Technologies umbrella for additional platforms such as WordPress, Drupal, cPanel, and more, we are working to redefine online security for a safer tomorrow.

Media gallery

Support

Pricing 14-day free trial

SP Basic

$4.99/month

  • Fake Account Prevention

  • Form Spam Protection

  • Analytics Reporting Dashboard

  • *Up to 500k Pageviews/mo, Call for Custom Pricing

SP Plus

$4.99/month

+ 0.5% of the total order revenue

  • *All Basic Features/Unlimited Pageviews

  • Checkout Protection

  • Reduce Bot-Based Fraud

  • Configurable Rules for Auto-mitigation

  • Bulk Cancel Orders

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.1 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    80% of ratings are 5 stars
  • 4 of 5 stars
    2% of ratings are 4 stars
    (1)
  • 3 of 5 stars
    4% of ratings are 3 stars
    (2)
  • 2 of 5 stars
    4% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    11% of ratings are 1 stars
    (6)

Most recent reviews

RMFullerton Retail Shop

The 3 stars is an average of 5 stars for the Basic plan and 1 star for the Plus plan.

The Basic plan blocks bots from using the Contact and New Customer registration forms, and eliminated all of my fake new customer registrations and 95% of my fake contact form use.  It can't block 100% because some bots will have cached the old form pages and use those for a year or more, but it will stop new bot use of the forms, and eventually old forms cached by bots will be refreshed. 

The Plus plan has order blocking features that interfered with Shopify's accelerated check outs that skip the check out page, such as Paypal Express.  When I tried the Plus plan, it cancelled and refunded legitimate customer orders. Luckily for me, the Plus plan is more geared toward drop-shippers to stop bots from resellers buying out trending products -- not my business type, so not something I need.

Note that I discontinued use of the Plus plan in December 2019, so my review doesn't cover any developments in the product since then. I also want to note that Human Presence personnel and customer support are extremely responsive to customer communication.

Developer reply

September 1, 2020

I’m glad to hear that you are a fan of Shop Protector and that the Basic plan functionality continues to work so well for you. Shop Protector Plus was designed to offer premium features like Checkout Protection with configurable anti-fraud business rules, convenience utilities like Bulk Order Cancellation, Order Cancellation Workflows, etc. We have many satisfied merchants who offer regular flash sales (limited quantity, highly anticipated product releases) and require this functionality to ensure reasonable customer satisfaction. Otherwise, all the hard to get merchandise is acquired with bots and loyal customers are left empty handed. We do make recommendations to all our Plus plan customers to avoid the use of accelerated checkouts at the product and/or cart level as it does not give Shop Protector the opportunity to follow the customer's behavior through the life of their shopping session. Unfortunately, at the time that you installed Plus we did not have steps in place to check each store’s configuration and make such recommendations and even make the change on behalf of the merchant as we do now. We thank you for your valuable and honest feedback and hope that this app will suit you well and continue to provide the protection you need.

Gap Bumper

Absolutely perfect and did exactly what it said it would do. Immediately stopped the annoying spam accounts that were happening daily.

Cynabar

I was having 100's of bot sign ups until I installed this app. I needed some assistance and was quickly given the help I needed. Now not one fake customer sign up since I started using Shop Protector. I highly recommend this app.