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The app works great to save us time responding to customers and growing our email list. We have regular use products, so it's critical for customers to have a way to find out when they're back in stock.
Also, the support is first rate. Usually, anything is taken care of within 24 hours. It's easy to setup on your own, but we've used support for some finer details, like making the styling match our theme exactly or putting the "Email me when available" button on our collection page, as well as the product page.
Shoutout to Shan and Faith for excellent service. Thank you!
Thank you so much for your detailed feedback! We’re thrilled that the app has been helpful in saving you time and growing your email list. It’s fantastic to hear that Shan and Faith provided excellent support and helped you with the finer details. If you ever need anything else or have further questions, don’t hesitate to reach out. We’re here to help!
TEAM CW Notify me Back in Stock
Great app! The team always replies in seconds, and any issues are resolved quickly. You can't ask for more than this.
Thank you so much for your fantastic review! We’re delighted that you find the app great and that our team’s quick responses have been helpful. Providing fast and effective solutions is always our top priority. Should you ever have any more questions or need further assistance, we’re just a message away. We appreciate your support and are here to help your business grow!
TEAM CW Notify me Back in Stock
Easy to use, and there was some issues with the alignment of the button, probably related to the theme that is being used. Contacted Support and Shan was very prompt and helpful in forwarding the issue to their developers and also offered me to remove the branding on the popup window.
Thank you for sharing your experience! We’re so glad to hear that Shan was able to assist you promptly and that the developers could address the alignment issue. We always strive to go above and beyond for our customers, so it’s wonderful to know that you’re satisfied. If you ever need more help, feel free to reach out—we’re here to support you!
TEAM CW Notify me Back in Stock
Great App and great customer service. Shan explained and helped until the issues were solved and even followed up.
Highly recommend
Thank you so much for your thoughtful review! We’re thrilled to hear that Shan was able to explain everything thoroughly and follow up until your issues were resolved. Providing great service is what we aim for, and your recommendation means the world to us. If you ever need further assistance or have any questions, don’t hesitate to reach out. We’re here to help anytime!
TEAM CW Notify me Back in Stock
Rápido, facil y la ayuda perfecta y al momento. Muy contenta, casi nada que configurar.
¡Muchas gracias por tu amable comentario, Maria! Nos alegra mucho que hayas tenido una experiencia rápida y fácil con nuestro equipo de soporte. Sabemos que el tiempo es valioso, y por eso nos esforzamos en ofrecer soluciones inmediatas. Es genial escuchar que casi no tuviste que configurar nada, y estamos aquí para ayudarte si surge cualquier otra duda o consulta. ¡Gracias por elegirnos y confiar en nosotros!
TEAM CW Notify me Back in Stock
Very useful and simple to use. Support was also speedy in trying to solve a problem we had.
Thank you for your kind review! We’re glad that you found the app useful and simple to use, and it’s wonderful to know that our support team was able to assist you quickly. If you ever encounter any other issues or need further help, don’t hesitate to get in touch. We’re here to ensure you have a smooth experience!
TEAM CW Notify me Back in Stock
I just signed up and Shan helped me get things set up and I appreciated the customer service provided!
We’re so glad to hear that Shan was able to help you get everything set up smoothly! Thank you for sharing your experience with us—it’s always our goal to ensure a seamless onboarding process for all of our users. Should you have any further questions or need assistance, don’t hesitate to reach out. We’re here to support you every step of the way!
TEAM CW Notify me Back in Stock
Muy buena experiencia con esta aplicación. Rápida y sencilla con una atención al cliente excepcional.
The online customer service Shan responded quickly, solved the problems I encountered, raised additional questions I needed to solve, and solved them perfectly.
We really appreciate your review and are happy to hear that Shan was able to address all your questions and provide solutions. It’s fantastic to know that you found our customer service thorough and responsive. We’re always here to ensure that everything works perfectly for you, so if you need anything else, don’t hesitate to contact us. Thanks again for your trust!
TEAM CW Notify me Back in Stock
Very helpful staff and very fast!!! Thank you
Thank you so much for your kind words! We’re thrilled that you found our staff helpful and fast. Providing excellent support is our top priority, and it’s wonderful to know that you had such a positive experience. If you ever need further assistance, don’t hesitate to reach out—we’re here to help!
TEAM CW Notify me Back in Stock