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Amazing customer service!! Very impressed
I had small questions relating to how the app worked and integration onto the site. Each time I received a fast reply and extremely helpful and patient explanations.
Really really appreciate your help!!
Also the app is great and user friendly with many customizable aspects
I’ve tried multiple back-in-stock apps, but this one is by far the best I’ve found!
The features are incredibly user-friendly, making it easy to manage notifications for products.
What really sets this app apart is the support team—they are absolutely elite! They respond quickly and are always ready to help with any questions.
Highly recommended!
Always address any concerns very promptly
App is great and has great free template option for my small business. Support has been really helpful when ive needed assistance with integrating the app and customising it.
Thank you for your kind words, My Vintage Pleasure! We're thrilled to hear that you find the app great and that our free templates are helpful for your small business. It’s fantastic to know that our support team has been able to assist you with integration and customization. If you have any further questions or need more help, please don’t hesitate to reach out!
On September 28th I reached out to customer support about an integration issue. As of October 8th, it is still not resolved.
Customer service was available and helpful. You tell customer service the issue, they forward it to the team, wait for an answer, then get back to you. Long process but it works.
It's just taking way too long to resolve this issue and although they gave me another solution to try (that I didn't), it's just easier to switch to another app.
Very responsive support!
They sorted out my problem in no time. Very happy with this app!
Thank you so much for sharing your experience! We’re thrilled that our support team was able to resolve your issue so quickly. It’s great to know you’re happy with the app, and we’ll continue to work hard to keep delivering the same level of responsiveness and reliability. Should you need any further assistance or have new questions, we’re always here to help. Thanks again for trusting us with your business!
TEAM CW Notify me Back in Stock
Excellent customer success, and the app works great. i think 2 main substances i look for in an app are alright, 10/10 recommended.
Thank you so much for your thoughtful review! We’re glad to hear that the app meets your expectations and that you find our customer success team to be excellent. We designed the app to be reliable and easy to use, so it’s fantastic to know you’re getting exactly what you need out of it. Your recommendation means a lot to us, and we’ll keep striving to offer the best experience possible. Don’t hesitate to reach out if you need anything further!
TEAM CW Notify me Back in Stock
Great experience so far
It's great so far, and they removed the branding of the email!
Fake advertising of features. Customisation available is nothing like suggested. You cannot even change the colours of the text on the emails. Also the test email linked the Buy Now button to some weird variant product that does not even exisit in my store (I don't actually use variants) to be told it would be some days form developers to come back. Other messages the support lady just skipped, did not read or answer. So a very poor app, not fit for purpose, with an equally poor support experience