Avaliações (486)

Classificação geral
4,8
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
9 de janeiro de 2024

The app works great to save us time responding to customers and growing our email list. We have regular use products, so it's critical for customers to have a way to find out when they're back in stock.

Also, the support is first rate. Usually, anything is taken care of within 24 hours. It's easy to setup on your own, but we've used support for some finer details, like making the styling match our theme exactly or putting the "Email me when available" button on our collection page, as well as the product page.

Shoutout to Shan and Faith for excellent service. Thank you!

Joy Lane Farm
Estados Unidos
12 meses usando o app
Channelwill deixou uma resposta 20 de setembro de 2024

Thank you so much for your detailed feedback! We’re thrilled that the app has been helpful in saving you time and growing your email list. It’s fantastic to hear that Shan and Faith provided excellent support and helped you with the finer details. If you ever need anything else or have further questions, don’t hesitate to reach out. We’re here to help!
TEAM CW Notify me Back in Stock

8 de janeiro de 2024

Easy to use, and there was some issues with the alignment of the button, probably related to the theme that is being used. Contacted Support and Shan was very prompt and helpful in forwarding the issue to their developers and also offered me to remove the branding on the popup window.

G-Spice
México
Quase 2 anos usando o app
Channelwill deixou uma resposta 20 de setembro de 2024

Thank you for sharing your experience! We’re so glad to hear that Shan was able to assist you promptly and that the developers could address the alignment issue. We always strive to go above and beyond for our customers, so it’s wonderful to know that you’re satisfied. If you ever need more help, feel free to reach out—we’re here to support you!
TEAM CW Notify me Back in Stock

27 de março de 2024

Great App and great customer service. Shan explained and helped until the issues were solved and even followed up.

Highly recommend

Paradime Coins
Estados Unidos
Mais de 1 ano usando o app
Channelwill deixou uma resposta 20 de setembro de 2024

Thank you so much for your thoughtful review! We’re thrilled to hear that Shan was able to explain everything thoroughly and follow up until your issues were resolved. Providing great service is what we aim for, and your recommendation means the world to us. If you ever need further assistance or have any questions, don’t hesitate to reach out. We’re here to help anytime!
TEAM CW Notify me Back in Stock

17 de novembro de 2023

Love this app! Works perfectly, does the job notifying customers about the items brought back in stock. Also, customer service is super responsive and fast to reply. Thank you! A+++

TRAVELTELI
Estados Unidos
Mais de 1 ano usando o app
Channelwill deixou uma resposta 15 de dezembro de 2023

Thank you so much for your kind words! We're thrilled to hear that our app is working perfectly for you and that our customer service met your expectations. If you ever need further assistance, feel free to reach out. A+++. - CW-Backinstock Team

26 de agosto de 2024

Rápido, facil y la ayuda perfecta y al momento. Muy contenta, casi nada que configurar.

Maria
Espanha
25 minutos usando o app
Channelwill deixou uma resposta 20 de setembro de 2024

¡Muchas gracias por tu amable comentario, Maria! Nos alegra mucho que hayas tenido una experiencia rápida y fácil con nuestro equipo de soporte. Sabemos que el tiempo es valioso, y por eso nos esforzamos en ofrecer soluciones inmediatas. Es genial escuchar que casi no tuviste que configurar nada, y estamos aquí para ayudarte si surge cualquier otra duda o consulta. ¡Gracias por elegirnos y confiar en nosotros!
TEAM CW Notify me Back in Stock

8 de junho de 2024

I just signed up and Shan helped me get things set up and I appreciated the customer service provided!

Whimsykel Designs
Estados Unidos
Aproximadamente 1 hora usando o app
Channelwill deixou uma resposta 20 de setembro de 2024

We’re so glad to hear that Shan was able to help you get everything set up smoothly! Thank you for sharing your experience with us—it’s always our goal to ensure a seamless onboarding process for all of our users. Should you have any further questions or need assistance, don’t hesitate to reach out. We’re here to support you every step of the way!
TEAM CW Notify me Back in Stock

28 de fevereiro de 2024

Very useful and simple to use. Support was also speedy in trying to solve a problem we had.

Love my Pharma
Portugal
8 meses usando o app
Channelwill deixou uma resposta 20 de setembro de 2024

Thank you for your kind review! We’re glad that you found the app useful and simple to use, and it’s wonderful to know that our support team was able to assist you quickly. If you ever encounter any other issues or need further help, don’t hesitate to get in touch. We’re here to ensure you have a smooth experience!
TEAM CW Notify me Back in Stock

6 de outubro de 2024

Muy buena experiencia con esta aplicación. Rápida y sencilla con una atención al cliente excepcional.

Gabiria
Espanha
Aproximadamente 5 horas usando o app
26 de abril de 2024

très content merci !

Arsayo paris
França
11 meses usando o app
Channelwill deixou uma resposta 20 de setembro de 2024

Merci beaucoup pour votre commentaire positif ! Nous sommes ravis que vous soyez très content de notre service. Nous nous efforçons toujours de fournir un support rapide et efficace, et c’est un plaisir de savoir que cela vous a aidé. Si vous avez besoin d’aide supplémentaire ou si vous avez des questions, n’hésitez pas à nous contacter. Merci encore pour votre confiance !
TEAM CW Notify me Back in Stock

26 de fevereiro de 2024

The online customer service Shan responded quickly, solved the problems I encountered, raised additional questions I needed to solve, and solved them perfectly.

3Wliners
Estados Unidos
4 meses usando o app
Channelwill deixou uma resposta 20 de setembro de 2024

We really appreciate your review and are happy to hear that Shan was able to address all your questions and provide solutions. It’s fantastic to know that you found our customer service thorough and responsive. We’re always here to ensure that everything works perfectly for you, so if you need anything else, don’t hesitate to contact us. Thanks again for your trust!
TEAM CW Notify me Back in Stock