CW Back in Stock Restock Alert , 407 条评论
The support with this app is super quick. I received a response and a solution within 5 minutes. Excellent service.
Application très fonctionnelle, fais le job. Les quelques bugs dûs à l'intégration des mises à jour Shopify sont résolus rapidement grâce au support rapide.
Bonjour Le Petit Florilège,
Merci d'avoir pris le temps d'écrire vos commentaires ! Nous apprécions grandement l'initiative de répondre à notre sondage. C'est un honneur pour nous de vous fournir un excellent service, et il est évident que nous n'avons pas répondu à vos attentes. Votre réponse démontre que nous avons de la place pour la croissance et que nous pouvons faire mieux. Si vous pouviez nous dire ce que nous pourrions faire efficacement et améliorer votre expérience, ce serait fantastique. Nous sommes ravis d'entendre ce que vous avez à partager ! Passez une bonne journee!
Back in Stock Team
Although my issue wasn't solved, the customer service is fantastic. I would love to have the option of being able to have the app work even though pre-orders are enabled. Unfortunately with this app, it cannot be done.
Hi Bamboo is Better,
Thank you very much for taking your valuable time to leave a review for us. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We are assigning a support executive to investigate and resolve your concern.
Please don't hesitate to contact us again if you encounter problems or difficulties, we are so willing to help. You can reach us through our email and also via 24/7 live chat.
Back in Stock Team
Fast customer service, app itself is great, works as it should and higly customizable. Only disadvantage is that it doesnt work yet with multilanguage sites
The customer service response time is great! Nona immediately signed on and was patient while we troubleshooted the error together. I was seeing a strange drop-down menu in the popup within my editor. I had not published the site I was working on yet and I had to test the app on another live test site to properly see how it was functioning. The drop-down was not visible there. The customization options for it is pretty good but I'd like a bit more control (eg the fonts in the popup). Very decent for a free app though!
Thank you for your positive review. For the drop down issue, we'll fix it as soon as possible. Thank you so much for your support. Should you need any help, please do not hesitate to contact our customer service. Regards, Esther
I got help straight away, Happy with the support provided. The support rep was helpful and took time to solve my issue.
Thank you so much for your positive review! Should you need any help along the way, just let us know. We are delighted to lend our hands. All the best, Esther
J'utilise cette application afin de prospection pour mon marketing, c'est un apport non négligeable . Gratuit !