CW Back in Stock Restock Alert , 420 条评论
筛选
-
按评分
It took a few minutes to show up the first time and I had to contact the help deesk to figure out how to include SMS, but it's all working. Customer service was prompt and great even at 10 pm on a Saturday! I gave it 4 stars because I really need something that can filter out some categories as we have both items that may be restocked (i.e., books) and items that will never be restocked (i.e., original art).
It's an honor for us to provide excellent service to you, You’ve left a smile on the faces of our whole team with your kind words. We really wanted to make your impression of us a lot more better. We want to let you know that feautures that you mention is actually being work on by our Developers Team already, this feautures might be drop this month too! I have let out Developers know about this just to know if we can modify this feature for your store first. Luckily they are willing to go extra mile with us. I have contacted you on the live chat and email. I'm looking forward to your response and so we can continue to make your experience an absolute perfect.
Nona❤️
I just added the app so I can't give any feedback as of yet. I did have to seek help getting the button to show up on my site. Mariadel, was very helpful. Thank you!
Hi , it’s great to hear that you had a positive experience on our App. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know to make i perfect.
Nona❤️
The app is simple and easy to use after experiencing some difficulties the friendly people at customer support were very helpful and we resolved the problem. The only changes I would like to see are that customers can't be unsubscribed and messages cannot be manually sent.
Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Claire❤️
Free plan is limited by good concept and works well for customers and sellers. Emails are sent quick and not diverted to junk.
Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. 😊 If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share.
Have a lovely day!~
Nona🌹
Would like to be able to change the default country under SMS to Canada, since we currently only ship within Canada.
Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Claire❤️
Very fast customer service, thank you! I got the I needed with setting up the app to a custom theme.
Thank you for your feedback! We’re glad you enjoyed your experience and be more devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Nona❤️
It is a very good application for notifications of products in restock and super fast and excellent attention. I recommend it.
Hi there,
Thank you so much for your honest feedback. Please know that we are here to help you with anything, and regarding your concern, it is expected that sometimes the app won't show on the preview on the theme editor; however, rest assured that the app will show on your storefront. If you need anything, please let us know, and we will be happy to support you.
Best regards,
Nona
Application très fonctionnelle, fais le job. Les quelques bugs dûs à l'intégration des mises à jour Shopify sont résolus rapidement grâce au support rapide.
Bonjour Le Petit Florilège,
Merci d'avoir pris le temps d'écrire vos commentaires ! Nous apprécions grandement l'initiative de répondre à notre sondage. C'est un honneur pour nous de vous fournir un excellent service, et il est évident que nous n'avons pas répondu à vos attentes. Votre réponse démontre que nous avons de la place pour la croissance et que nous pouvons faire mieux. Si vous pouviez nous dire ce que nous pourrions faire efficacement et améliorer votre expérience, ce serait fantastique. Nous sommes ravis d'entendre ce que vous avez à partager ! Passez une bonne journee!
Back in Stock Team
Although my issue wasn't solved, the customer service is fantastic. I would love to have the option of being able to have the app work even though pre-orders are enabled. Unfortunately with this app, it cannot be done.
Hi Bamboo is Better,
Thank you very much for taking your valuable time to leave a review for us. It is unfortunate to know that your expectations were not met. Hence we would like to discuss this further with you. We are assigning a support executive to investigate and resolve your concern.
Please don't hesitate to contact us again if you encounter problems or difficulties, we are so willing to help. You can reach us through our email and also via 24/7 live chat.
Best Regards,
Back in Stock Team
The support with this app is super quick. I received a response and a solution within 5 minutes. Excellent service.