Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient restock notifications and customizable features, including a "Notify me" button. It's easy to set up and offers extensive customization. Merchants praise its flawless operation and responsive customer service, with staff members Shan, Faith, and Claire receiving specific mentions. Despite occasional issues, the support team is quick to resolve problems. The app is recommended for its affordability and value in managing restocks and understanding customer preferences.

December 1, 2022

pretty easy setup and good prices for the plans. The chat was very very helpful. I see that they care about our opinion because they let you vote on improvement ideas for the app

Selfloveblingzz
Germany
About 1 year using the app
Channelwill replied December 1, 2022

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. If you need anything please contact us. Happy Life!
Claire❤️

February 15, 2023

Great customer service even at 9:30pm at night which is much appreciated!!!!! Would recommend the app to everyone

Ron Daley Motorcycles
United Kingdom
About 1 year using the app
Channelwill replied February 16, 2023

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Claire❤️

November 3, 2022

I sell handmade table decor that goes out of stock here and there. I get lots of traffic to out of stock pages and this app has saved us sales. Also, great and fast support.

MacondoForever
United States
About 1 year using the app
Channelwill replied November 19, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Claire❤️

November 11, 2022

Great Customer Service! Very quick to respond! I had some issues setting up the button because I'm on an older Shopify template so they took the wheel and setup everything for me! Thanks again!

Rustic Honey
United States
About 1 year using the app
Channelwill replied November 19, 2022

Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards.
Claire❤️

November 6, 2022

The app was easy to install and when I had troubles the app customer service was so quick to respond!

Skyler Wylde
United States
About 1 year using the app
Channelwill replied November 19, 2022

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. Happy Life!
Claire❤️

January 19, 2023

Excellent app. The customer service is fast and free. Also, the guys don't hesitate to do things that are in the pro plan as a goodwill sometimes.

YOUR RESELL PLUG©
Switzerland
About 1 year using the app
Channelwill replied January 19, 2023

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Nona❤️

Edited December 4, 2023

Quick help - on a weekend - trying to figure out why the back in stock was showing up on in stock variants. Apparently there is a LOCK setting and it was on. They fixed it for me and even followed up when I took too long to reply to them so they could help quickly.

Steve Rude Art
United States
About 1 year using the app
Channelwill replied December 5, 2022

It's an honor for us to provide excellent service to you, You’ve left a smile on the faces of our whole team with your kind words. We really wanted to make your impression of us a lot more better. We want to let you know that feautures that you mention is actually being work on by our Developers Team already, this feautures might be drop this month too! I have let out Developers know about this just to know if we can modify this feature for your store first. Luckily they are willing to go extra mile with us. I have contacted you on the live chat and email. I'm looking forward to your response and so we can continue to make your experience an absolute perfect.

Nona❤️

July 28, 2022

Install was super easy. Customer support is very responsive. There's a good amount of customisation available for the look of the restock button. Happy with our experience.

Nature's Sunshine Products of Australia
Australia
12 months using the app
Channelwill replied September 8, 2022

Hi,

Thank you so much for your review. Hope all things are well on your end.

We are happy that the app helps. :)

Thank you as well for your help. Please do not hesitate to contact us if there is anything we could help with.

Have a nice day.

Wish you a prosperous store
Back In Stock Team

October 28, 2022

Super prompt and friendly service and extremely easy to install! Within minutes of downloading and chatting to the team I was able to get this up and running, great!

Supplements Central
Australia
12 months using the app
Channelwill replied November 19, 2022

Thank you so much for your high approval! If there is anything else we can do, please do not hesitate to contact us. We are delighted to lend our hands. Cheers.
Claire❤️

February 18, 2023

This is a Great App that I have used since launching my business. Their customer service is even better.

Tiffany Ann Beauty
United States
12 months using the app
Channelwill replied February 19, 2023

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Nona❤️