Reviews (489)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ability to grow email lists, and notifying customers about product restocks, which is particularly useful for items in high demand. It offers customizable options like editable text for buttons and emails, and replaces "sold out" buttons with "Notify me" on product pages, improving the shopping experience. The app is praised for its seamless integration and maintaining website speed. The support team, highlighted for members like Shan, Faith, and Claire, is commended for their quick and effective response, often resolving issues within 24 hours. Merchants recommend this tool for boosting customer engagement and sales.

July 4, 2022

A great app that is easy to customise, and a very helpful support. Highly recommend! A great addition to your site

LONVITALITE
Australia
4 days using the app
December 1, 2022

Very nice and fast response time! Problem was solved within minutes and Claire was very helpful and proactive!

The Tasty Coconut Company
Denmark
4 days using the app
Channelwill replied December 1, 2022

We are very glad to know that you are happy with us. We are devoted to being your partner toward success and we will ensure the best services for you. If you need help, please let us know.
Happy Life!
Claire❤️

August 16, 2023

Very good app with a great customer support! Gives the possibility to replace the sold out button with "Notify me" when back in stock buttons and it works very well! Perfect is the option to also replace the sold out button in the collections in addition to product pages. No problem to brand the buttons so that it fits well in your store, possibility to change almost all the settings and the customer service is great! I have contacted them several times with small issues regarding the app setup, they reply fast and the issues have always been resolved within 24 hours. Great app!

Wise or Twice
Norway
4 days using the app
Channelwill replied September 1, 2023

Hello Wise or Twice,

Thank you for sharing your experience with our app! It's wonderful to hear that you find it very good and that our customer support has been great. We strive to provide solutions that fit well with your store and respond promptly to any questions or issues. If you ever need more assistance or have further questions, please feel free to get in touch. We're here to support you!

Warm regards,
Team Trustoo

July 16, 2022

I needed some help - the chat was super responsive and very helpful in getting my button set up! Thanks so much!

Shine Designs Customs
United States
4 days using the app
October 3, 2021

Five star customer service. Fast replies and assistance, they can assist and customise the template according to your needs. The app works perfectly on mobile and desktop. They are currently working on making some changes and improvements. In the meantime, they can help with any kinds of changes. Thank you so much developer for this amazing free app.

Jarlia By Jolina
United Kingdom
4 days using the app
Channelwill replied October 7, 2021

Hi! Friends at Jarlia By Jolina,
First of all, thank you for your kind review!

We will keep improving our app to make it meet our customers' needs.

Thank you for your trust :)

Best regards,
Sealapps

November 1, 2022

Great simple app - does whats needed from at restock app. And super support! I got answers and help i no time.

Ragbagstudio
Denmark
3 days using the app
Channelwill replied November 19, 2022

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️

July 1, 2022

Really useful app! Easy to install. I had some questions but the team was really helpful and quickly solve it. Great customer service!

Apes Art
Ukraine
3 days using the app
April 3, 2022

One of the best app and excellent support. Always helpful and willing to help. Five stars all the way.

AnimalWiz Petcare Store
United States
3 days using the app
October 17, 2023

There were some initial challenges but their customer service is excellent and helped me fix the issue immediately

FREE® jeans
Bangladesh
3 days using the app
Channelwill replied December 15, 2023

Thank you for your patience! We're glad our customer service could assist you promptly. If you have any more questions or concerns, feel free to reach out. - CW-Backinstock Team

April 26, 2023

Customer service is truly a VIP experience. They fix things almost immediately. The always seem to understand the issue. I'm not going to lie. I expected less. But, if you are looking for back in stock alerts at an affordable price, then this is the app for you. Really great all around.

GLADFELLOW
United States
3 days using the app
Channelwill replied April 28, 2023

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Nona❤️