Reviews (489)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving features, ability to grow email lists, and notifying customers about product restocks, which is particularly useful for items in high demand. It offers customizable options like editable text for buttons and emails, and replaces "sold out" buttons with "Notify me" on product pages, improving the shopping experience. The app is praised for its seamless integration and maintaining website speed. The support team, highlighted for members like Shan, Faith, and Claire, is commended for their quick and effective response, often resolving issues within 24 hours. Merchants recommend this tool for boosting customer engagement and sales.

November 11, 2022

Application simple d’utilistion ,personnalisable et fonctionnel , sav très réactif je vous remercie

Sources
France
2 days using the app
Channelwill replied November 19, 2022

Thank you so much for your being highly satisfied. We receive your opinions and we will do our best to make things better for you. If you need anything, please contact us.
Happy Life!
Claire❤️

April 24, 2022

I loved the app. The application itself is not complicated and useful. Professional and swift support from Nona.

The Craft Drinks Store
Australia
2 days using the app
November 13, 2022

Just installed it in the store. Due to the nature of the products we sell, many of them go out of stock, this app helps us to capture potential buyers and at the same time measure the demand for certain products. Also great and fast support.

US Rallystripes
United States
2 days using the app
Channelwill replied November 19, 2022

Thank you so much for your high approval! If there is anything else we can do, please do not hesitate to contact us. We are delighted to lend our hands. Cheers.
Claire❤️

February 19, 2023

Great support! The button is fully customizable and looks really good. I think this will bring us new customers. So far so good :)

Bjørka
Czechia
2 days using the app
Channelwill replied February 20, 2023

Wow! Thank you so much for your 5-star review! Should you need any help, feel free to contact us. We are glad to help. Regards.
Nona❤️

Edited December 12, 2022

Great fast service. I highly recommend it! Claire was extremely helpful in solving my issue today. This is a great team.

Easy Roller Dice - Wholesale
United States
2 days using the app
Channelwill replied December 12, 2022

So glad to hear that you are satisfied with our customer service! Thank you so much for your feedback. Should you need any help, just let us know. We are always here to help. Much appreciated.
Nona❤️

April 24, 2024

Toller Support! Herausforderung innerhalb von 5 Minuten gelöst. Preise sind echt okay. Zur Funktionsweise kann ich leider noch kein Feedback geben. DSGVO Konform!

Kumpel Leo
Germany
About 2 hours using the app
Channelwill replied September 20, 2024

Vielen Dank für Ihr tolles Feedback! Es ist großartig zu hören, dass unser Support Ihr Problem so schnell lösen konnte. Wir arbeiten stets daran, unseren Nutzern den besten Service zu bieten, und es freut uns, dass Sie zufrieden sind. Sollten Sie in Zukunft Fragen oder Anliegen haben, stehen wir Ihnen gerne zur Verfügung. Vielen Dank, dass Sie sich für uns entschieden haben!
TEAM CW Notify me Back in Stock

September 20, 2022

This app is great, reasonable price and offer free plan for small business like us. The support teams are awesome, responsive and nice. Also the UI is user friendly.

Fever Electrics 電器熱網購平台
Hong Kong SAR
1 day using the app
Channelwill replied December 3, 2022

We’re so grateful that you took the time out of your day to share your review with us. We’ll make sure that your customer representative receives your kind feedback. It will make their day!
Nona❤️

June 29, 2022

This app has taken a lot of the manual work out of notifying customers of restocked items and is such an improvement from our old system! Also, the customer support is superb. They were prompt and very helpful in responding to our questions and queries.

The Highway Heritage Stop
New Zealand
1 day using the app
October 21, 2022

Mariadel from customer service was extremely helpful. She made sure to help me get my issue resolved quickly and now the app works with my shopify theme! Would recommend this app.

Local Design
United States
1 day using the app
Channelwill replied December 2, 2022

Wow! Thank you so much for your honest feedback. We value your comments and we are dedicated to improving our services best for you. Happy Life!
Claire❤️

August 31, 2023

Good and very useful app. It’s helping me to know what my customers want me to restock and offer them exactly what they need. Easy to set up and great support. Thank you!

Kassiopeia Ferienbetreuung
Germany
1 day using the app
Channelwill replied September 1, 2023

Hello Kassiopeia Ferienbetreuung,

I'm thrilled to hear that our app is proving to be useful for you. It's great that it's helping you understand your customers' needs and restock accordingly. Ease of setup and excellent support are what we strive for, and your appreciation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out. We're here to help you succeed!

Warm regards,
Team Trustoo