Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient restock notifications and customizable features, including a "Notify me" button. It's easy to set up and offers extensive customization. Merchants praise its flawless operation and responsive customer service, with staff members Shan, Faith, and Claire receiving specific mentions. Despite occasional issues, the support team is quick to resolve problems. The app is recommended for its affordability and value in managing restocks and understanding customer preferences.

January 9, 2024

The app works great to save us time responding to customers and growing our email list. We have regular use products, so it's critical for customers to have a way to find out when they're back in stock.

Also, the support is first rate. Usually, anything is taken care of within 24 hours. It's easy to setup on your own, but we've used support for some finer details, like making the styling match our theme exactly or putting the "Email me when available" button on our collection page, as well as the product page.

Shoutout to Shan and Faith for excellent service. Thank you!

Joy Lane Farm
United States
12 months using the app
March 27, 2024

Great App and great customer service. Shan explained and helped until the issues were solved and even followed up.

Highly recommend

Paradime Coins
United States
Over 1 year using the app
January 8, 2024

Easy to use, and there was some issues with the alignment of the button, probably related to the theme that is being used. Contacted Support and Shan was very prompt and helpful in forwarding the issue to their developers and also offered me to remove the branding on the popup window.

G-Spice
Mexico
Almost 2 years using the app
February 28, 2024

Very useful and simple to use. Support was also speedy in trying to solve a problem we had.

Love my Pharma
Portugal
8 months using the app
February 13, 2024

Very helpful staff and very fast!!! Thank you

Taemombo Yarn Shop
Canada
Almost 2 years using the app
February 12, 2024

It does what it's supposed to. Very quick and responsive support.

Unobtainium Gear
United States
11 months using the app
February 26, 2024

The online customer service Shan responded quickly, solved the problems I encountered, raised additional questions I needed to solve, and solved them perfectly.

3Wliners
United States
About 1 month using the app
November 17, 2023

Love this app! Works perfectly, does the job notifying customers about the items brought back in stock. Also, customer service is super responsive and fast to reply. Thank you! A+++

TRAVELTELI
United States
Over 1 year using the app
Channelwill replied December 15, 2023

Thank you so much for your kind words! We're thrilled to hear that our app is working perfectly for you and that our customer service met your expectations. If you ever need further assistance, feel free to reach out. A+++. - CW-Backinstock Team

February 6, 2024

App che offre un ottimo grado di personalizzazione anche nel suo piano gratuito. Servizio clienti molto efficiente e veloce.

Il Baule Parisienne
Italy
2 days using the app
November 16, 2023

Great and fast service. Definitely would recommend :)!

Nattmoi
Sweden
5 months using the app
Channelwill replied December 15, 2023

We appreciate your recommendation! It's great to know that you found our service fast and satisfactory. If you have any more feedback or questions, we're here to help. - CW-Backinstock Team