C Back in Stock Restock Alerts

C Back in Stock Restock Alerts

Free to install. Additional charges may apply.
Rating (4.9)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

September 15, 2021

Languages

English

Works with

MailChimp, Klaviyo

Win back out-of-stock lost sales with smarter auto email or SMS notifications when restocking

Back In Stock has a one-click setup without coding, automatically enabling the 'EMAIL ME' button on your product page (Support Online Store 2.0). When you restock, we will send customer alerts. You can also design your email notification template for the app block, which is easy and powerful for attracting customers' attention and thus winning back lost sales. We are also start-up friendly with 24/7 live chat support waiting to solve all your concerns.

Back In Stock has a one-click setup without coding, automatically enabling the 'EMAIL ME' button on your product page (Support Online Store 2.0). When you restock, we will send customer alerts. You can also design your email notification template for the app block, which is easy and powerful for attracting customers' attention and thus winning back lost sales. We are also start-up friendly with 24/7 live chat support waiting to solve all your concerns. more
  • Show button and popup on out-of-stock product pages
  • Automatic email / SMS notifications
  • Edit email template freely in block section
  • Multiple languages templates

Pricing

Free to install

Each text message starts at $0.02, and different fees are charged according to different regions.

Free to install

Each text message starts at $0.02, and different fees are charged according to different regions.

All charges are billed in USD. See all pricing options

463 reviews

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient restock notifications and customizable features, including a "Notify me" button. It's easy to set up and offers extensive customization. Merchants praise its flawless operation and responsive customer service, with staff members Shan, Faith, and Claire receiving specific mentions. Despite occasional issues, the support team is quick to resolve problems. The app is recommended for its affordability and value in managing restocks and understanding customer preferences.

January 9, 2024

The app works great to save us time responding to customers and growing our email list. We have regular use products, so it's critical for customers to have a way to find out when they're back in stock.

Also, the support is first rate. Usually, anything is taken care of within 24 hours. It's easy to setup on your own, but we've used support for some finer details, like making the styling match our theme exactly or putting the "Email me when available" button on our collection page, as well as the product page.

Shoutout to Shan and Faith for excellent service. Thank you!

Joy Lane Farm
United States
12 months using the app
January 8, 2024

Easy to use, and there was some issues with the alignment of the button, probably related to the theme that is being used. Contacted Support and Shan was very prompt and helpful in forwarding the issue to their developers and also offered me to remove the branding on the popup window.

G-Spice
Mexico
Almost 2 years using the app
November 26, 2023

Your app stopped working sometime today after 5am.
When I logged in it said I needed to establish the connection again, I did that.
When I went to my site, the email when available button wasn't showing.
Contacted support and support said they can see the button, but it's taking a few seconds to load. I could not see the button on the site at all. I tried with multiple browsers and friends browsers and other devices.
They told me it would take 12-24 hours for a developer to fix the issue. Seeing as it's black friday weekend, respectfully I can't wait 12-24 hours for your developer to fix this, I needed an instant fix.
I have found a different app with no issues at all, which is now on the site. It's a shame as I used your app for over a year and really enjoyed it.
The lack of instant support and quick resolution has made me uninstall the app, as the slow support means I have lost out on loads of customer data on Black Friday weekend.

bymehshake
United Kingdom
About 1 year using the app
Channelwill replied November 27, 2023

Dear bymehshake,

I hope you are doing great. We have read your review about our app. I appreciate you taking the time to share your experience, and I sincerely apologize for the inconvenience you encountered with our app. I understand the urgency, especially during Black Friday weekend, and I'm truly sorry for the impact on your business.

I'm sorry to hear that you had trouble with the OOS button not showing up despite our support's reassurance. Your frustration is completely justified, and I understand the importance of swift resolution during such critical times.

We genuinely value your year-long usage of our app and regret that we failed to provide you with the instant assistance you needed. Please give us a chance to prove to you that our app in one of the bests in the market. We also have amazing features that we can give to you for free.

To ensure we learn from this, could you kindly share any specific suggestions you might have on how we can improve our support and response times? Your insights would be incredibly valuable to us as we aim to enhance our services and prevent similar issues in the future.

Once again, I apologize for the inconvenience you faced, and I appreciate your understanding. If you ever reconsider, we would love the opportunity to win back your trust.

Best regards,
CW Back in Stock Team

About this app

Launched

September 15, 2021

Languages

English

Works with

MailChimp, Klaviyo

Built by Channelwill

About Channelwill

5.0 average rating

2 years building apps for the Shopify App Store

Room 601-605 Yousuowei Building, No.2000 Jiaxian Road, Gangtou Community, Bantian Street, Longgang District, Shenzhen, GD, 518129, CN

Support

Send a message

email@sealapps.net

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