Note globale
4,4
Nombre d’avis par note
  • 72 % des avis sont des avis à 5 étoiles
  • 15 % des avis sont des avis à 4 étoiles
  • 7 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 5 % des avis sont des avis à 1 étoiles
3 novembre 2020

I would give this app 5 stars if it wasn't for the fact that all the emails get sent to spam, making the app completely useless, I tried contacting support but they just replied with it has to do with the settings of each user, however I changed the settings of my email so I would make sure that the email from where it was sent was authorized, and it still got put in spam. I also know I am not the only one with the problem, I spent a few hours going through the forums finding lots of people with unhappy customers because the emails went straight to spam folder. I understand that user email settings could make this happen but then why do the emails from other apps that have the same service do not get sent straight to spam? I know they're using sendgrid but I have used sendgrid as well and haven't had this issue either. So 2 stars it is, and they get 2 because their app is easy to use and the emails are easy to edit also has a lot of features. But if emails get sent to spam that makes all the good things go away.

Carole's Cheesecake Company
Canada
2 mois d’utilisation de l’application
Autoketing a répondu 3 novembre 2020

Thanks for your feedback. We're very sorry for the issue. Many stores have emails sent to Promotions category.
We will try to improve our app.

Regards

Modifié le 27 août 2019

I did't find this app helpful for the most part. There are other apps that offer better features for $0 . Good concept but didnt like the spam email addresses that was showing up in my customer list.

Chiquebysha
États-Unis
9 jours d’utilisation de l’application