리뷰 (166)

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2021년 6월 26일

Bit disappointed with this App. All emails being sent out are ending up in customer's junk mailboxes. Would be nice if somebody could help me out with this problem. Or give me an advice how to fix it. Thanks

Belmil
뉴질랜드
앱 사용 기간 2년 초과
답글 Autoketing개 2021년 6월 27일

Thanks for your review. We will improve our app and contact you when the issue is solved.

Best regards,

2019년 8월 5일

I just started my online store, and i decided to download the app, for the email services. writing my own thank you letter. the only issue I have is not being able to exclude my address, I don't want customers just popping up at my house. it wouldn't allow me to delete that part.

KJ's Merchandise
미국
앱 사용 기간 5개월
2019년 11월 14일

I received a message saying they can no longer support my store with email thank you's because I have to many customers. I need to setup a montly payment plan. However, there is no where on the site that I can set this up. The plan says it is FREE??????

Macrocosm Spaces
미국
앱 사용 기간 2개월
답글 Autoketing개 2019년 11월 15일

Thanks for your feedback. We are building the cost plan for the app. It takes a few days. We will notify you when it's done.
Sorry for the inconvenience.
We hope you still consider using our app in the future.
Kind regards

2019년 6월 7일

This has saved me the time of writing an automated email to my customers and i am very grateful.Thanks alot

FeelGoodShapewear
나이지리아
앱 사용 기간 2개월
2019년 8월 7일

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Advanzdeals
미국
앱 사용 기간 17일
2019년 6월 21일에 편집됨

i like this app its easy to send messages n communicate with my customer i am very happy using this app

ishopforphone
미국
앱 사용 기간 15일
2019년 3월 20일

I just installed, let see how it works, as soon I get emails sent to my contact list, will let you know, for the moment I can not choose my subscribers to send them a thank you note. Can I?, let me know, thanks a lot

NHBshop
미국
앱 사용 기간 13일
답글 Autoketing개 2019년 3월 20일

Dear NHBshop,

Thanks for installing. Our app helps you send a thank you email to customers who subscriber or purchase. The email will be automatically sent based on your config time. You will don't need to send it manually, if you have other issue or feature request please let us know via email win@autoketing.com

Autoketing team
Regards!

2019년 6월 8일

amazing i love it and keep using it give me great some sort of help guys get this app grow Ur business

smittera
캐나다
앱 사용 기간 9일
2020년 4월 4일

Purchased this app but doesn't work too well.

It sends thank-you emails to NON customers (e.g abandoned checkout) which creates a massive confusion with the customer - making them believe they have placed an order when they haven't.

We have received poor reviews on our social media and Google because of this, where customers think we force an order on them.

I have messaged live chat with no response.

Munskydd
스웨덴
앱 사용 기간 9일
답글 Autoketing개 2020년 4월 7일

We are very sorry for the issue. Currently, our app will send thankyou emails to new email addresses in the email list of Shopify admin.
Please contact us if you have any questions.
Kind regards

2021년 8월 22일

Hi Autoketing team. I have a question about free plan. About to amount of 130 free emails. Is it 130 free emails per month? Does it refill in a new month? Or it is 130 free emails forever and can not refill in the new month? Thank you so much!

Sake Business Laboratory Online Shop
일본
앱 사용 기간 2일
답글 Autoketing개 2021년 8월 22일

Thanks for your question.
130 emails don't refill after a new month.
You have only 130 emails to use.

Please contact us if you have any questions.
Regards