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Locked in to purchase simply to change header image. Re programs your code to make it almost impossible to do it on your own. If you revert to default templates still uses your old header image for abandon cart and other features.
Hey there,
Thanks for the feedback. Sounds like something our support team can help you with, they are available 24/7 to help. When you click "Revert to default" in the Shopify Admin for an email, it goes back to Shopify's default templates. Note: It will still include anything you have set in the Shopify Admin's default email settings (logo + color), which are not controlled, editor or change by Orderly Emails.
Do get in contact and the team can guide you through.
Kind regards,
Bjorn Forsberg
Orderly Emails by FORSBERG+two
Interface is good and easy to work with, but the fact that I needed to copy and paste everyone of the notifications manually into shopify from "Orderly Emails” to shopify is not great especially this day in age of Tech advancement. Expected the email notifications to seamlessly synch between apps!
Hi there,
Thanks for the feedback, and for using our app. We totally agree with you! We've been hounding Shopify for years to add an Email Templates API or any other way that we can automatically sync your templates into Shopify. I actually sent them a screenshot of your review yesterday. We watch any Shopify updates closely for changes around this, and rest assured will implement same day that it becomes possible.
If any other feedback or ideas come up, do feel free to reach out to our 24/7 support team :)
Kind regards,
Bjorn Forsberg - Founder
Orderly Emails by FORSBERG+two
idk
Hey there,
Would love to hear why you rated the app 3 stars, and if there is anything we can help with? Do feel free to click the Help button in the app to send us a message, or email us on hello@orderlyemails.com
Many thanks and have a great Friday!
Bjorn Forsberg
Founder - Orderly Emails
Not very elegant in terms of usage and design options..
Thank you for taking the time to leave a review. I’ve sent you an email to understand your feedback and comments better, so we can look into possible improvements. We’d really appreciate your insights.
Kind Regards,
Sarah / FORSBERG+two
Hey there,
We'd love to hear what made it a 3 star experience for you, instead of a 5 star experience :) Please do send any feedback you have to our team at hello@orderlyemails.com, we'd love to hear it.
Many thanks,
Bjorn Forsberg
Founder
Orderly Emails by FORSBERG+two
Thank you for your review. We’d love to know what we could do to turn your 3-star experience into a 5-star one. I’ve sent you an email and look forward to hearing from you 😃
Kind regards,
Sarah / FORSBERG+two
Thank you for your review. We’d love to know what we could do to turn your 3-star experience into a 5-star one. I’ve sent you an email and look forward to hearing from you 😃
Kind regards,
Sarah / FORSBERG+two