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Emotive has made it very easy to reach out to our SMS list with great segmenting options, awesome support (who will even write your texts for you), & an intuitive user interface. When Emotive created its own pop-up for gathering phone numbers and email addresses from customers, JC and the support team took care of the entire migration for us. This is definitely a good option for businesses using SMS marketing.
I was disappointed that they don't use their Attribution software for more accurate analytics on the SMS side.
Thank you so much for sharing your experience with us. 😊 We're glad to hear that our segmenting options, support, and user interface have made your SMS marketing easier and more effective. It’s also great to know that JC and the team could seamlessly assist with your migration—we'll pass along your kind words to them. 🙌
We appreciate your feedback about the attribution software and understand the importance of accurate analytics. We're always looking for ways to improve, and your insights are really valuable to us. Thanks for choosing Emotive. ✨
Emotive is absolutely the best SMS platform that there is. I have tried basically all of them and this has been my favorite. Two-way messaging was essential and their UI is fantastic. Also, they have a great CS team that is always there to help me. I can customize the workflows easily and it integrates so well with Shopify.
Hey, SAMi. Thanks for this awesome feedback! 😊 We're thrilled to hear that our two-way messaging, UI, and customer service team have made a positive impact. It's great to know that our platform and Shopify integration work seamlessly for you. Thanks for being a part of Emotive!
Emotive is a great introduction to sms/mobile marketing. Very hands-on and invested in growing your business and connecting with your customers. Highly recommended.
Thanks so much for your recommendation. We're glad to hear that Emotive has been a great introduction to SMS marketing for your business. It's our goal to help brands like yours to grow and strengthen your connection with your customers, and we're happy to be a part of your success. 😊
We tried out several smaller platforms and and one larger SMS service before finding Emotive (somehow). It's been great so far. The platform is built out with every feature in mind, and the customer success team is a huge perk. The sales team was also very knowledgable and helpful with the onboarding.
Our revenue from SMS has gone up literally 15x since switching from that larger platform to Emotive. Highly recommend If you're a small brand looking to scale up your SMS. It's worth the investment in my eyes
Hi, BHAKTA Spirits. Mariel here from Emotive. Helping brands scale by leveraging our platform and team is at the heart of what we do, and we're happy we can help you achieve that. We appreciate this genuine feedback. Can't wait to see your continued success with us. 😊
We have had emotive for
About 4 months now. The product works great and the support is amazing
Thank you for this. 😊 We're so happy to hear that Emotive has been working great for you and that our support team has made a positive impact. Thanks for choosing Emotive. 🙌
Great customer support. Always there to hop on a call or send ideas to help grow our brand.
Wow. We're grateful for this validation and so happy to hear you appreciate our Emotive team. Thanks for the feedback. 😊
Powerful SMS Platform - Highly Recommended!
We've been working with Emotive for several years now. They are continually rolling out new services that make our web store integration stronger and more successful. This is not another platform that you download or integrate with and then you are left to fend for yourself. We get constant guidance and assistance with regular calls with our account representatives. Whether it is ideas for new campaigns, attribution settings, copywriting, or refreshing our automated flows, they are there to help. If you are looking for a powerful tool to grow your business through SMS marketing, Emotive is hands down the best that is out there!
Wow. Thanks for this glowing review! We're delighted to hear that our ongoing support and new services have made your experience with Emotive so positive. Great to know our team's guidance on campaigns, attribution settings, copywriting, and automated flows has been really helpful.
We're here to support your business growth every step of the way. Thanks for choosing Emotive. 😊
Great customer support and customization. Their team helps with creative and copy, which is extremely helpful for lean teams. They are very accessible as well.
Hi, Trina! Thanks for the great feedback! 😊 We're so happy that our customer support and customization meet your needs. It's wonderful to know our help with creative and copy is beneficial for lean teams. We're always here for you.
We have absolutely loved working with SMS. JC has been our contact along with Trish and they both have gone above and beyond to help expand our reach with customers and improve our SMS skills. We appreciate all that they’ve done. JC has also done so much in regards to aiding our SMS practices. He has taught me so much and always has great ideas.
Hi, Olivia J. Thanks for this lovely feedback! We’re glad to hear that our Emotive team have been so helpful in expanding your reach and improving your SMS skills. Great to know JC's ideas and support have made such a positive impact. We look forward to more success together. 😊
I have been working with Emotive for a few years by now. Tried a different company but the results were not good and the customer service was bad. Decided to go back to Emotive and have been working with Ian. She is a very responsible, creative, responsive, and reliable person to work with.
Results are good and will continue to work with her and Emotive as long as the results are there and sales improve.
Hey, Verdant Lyfe! Thanks for your feedback. We're glad to have you back and happy to hear that Ian has been so responsible, creative, and reliable. Great to know that you're seeing good results with us. We're here to support you and help improve your sales. Thanks for sticking with Emotive! 😊