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We have absolutely loved working with SMS. JC has been our contact along with Trish and they both have gone above and beyond to help expand our reach with customers and improve our SMS skills. We appreciate all that they’ve done. JC has also done so much in regards to aiding our SMS practices. He has taught me so much and always has great ideas.
Hi, Olivia J. Thanks for this lovely feedback! We’re glad to hear that our Emotive team have been so helpful in expanding your reach and improving your SMS skills. Great to know JC's ideas and support have made such a positive impact. We look forward to more success together. 😊
Great customer support. Always there to hop on a call or send ideas to help grow our brand.
Wow. We're grateful for this validation and so happy to hear you appreciate our Emotive team. Thanks for the feedback. 😊
The customer service is great. They helped me get all the important things set up during the trial period. They were willing to accommodate for my seasonal business and gave me a discount and support even though I wasn't able to sign a year contract. It is easy to set up flows to reach customers with relevant messages. It integrates well with Shopify.
Hi, QuikCamo. Thanks for this great feedback! We're happy to hear our Emotive team helped you get set up during the trial period and accommodated your seasonal business needs. Glad to know you find it easy to set up flows and that our integration with Shopify works well for you. Thanks for being a part of Emotive! 😊
Great customer support and customization. Their team helps with creative and copy, which is extremely helpful for lean teams. They are very accessible as well.
Hi, Trina! Thanks for the great feedback! 😊 We're so happy that our customer support and customization meet your needs. It's wonderful to know our help with creative and copy is beneficial for lean teams. We're always here for you.
I had a great experience working with the team at Emotive. They were incredibly helpful and collaborative, ensuring that our account tracked users efficiently and accurately. What impressed me most was their understanding of how we wanted to target our audience across our various products. Jen and Olivia were particularly responsive and patient, addressing all of my questions promptly. I'm very grateful for their guidance in navigating Emotive's metrics. However, we only use Emotive for sending emails and not text messaging.
Thanks for sharing your experience! We're glad to hear that our Emotive team was helpful and responsive and ensured your account tracked users efficiently. We appreciate your feedback and support!
We've been with Emotive for a couple of years now and have had a fantastic experience. Service is exceptional. Stuart and JC Fajardo is always checking in to ensure we have everything we need, and providing valuable support throughout our time with them.
Hey! Thanks for this wonderful feedback! 😊 We're delighted to hear you've had a fantastic experience with Emotive over the years. It's great to know that Stuart and JC have been providing valuable support and checking in to ensure you have everything you need. We appreciate your continued trust in us.
Words can’t describe the sheer happiness I experienced working with MJ and Maris of Emotive. I was on the fence as a small business owner in moving forward with SMS Marketing for my online store because there were so many options and so who can you trust. I am so happy that I fell into the hands of MJ and Maris of Emotive because they walked me through, step by step, the process technically and conceptually. In less than 1 week of onboarding I saw more than a 10x return on initial spend budget! As soon as I thought it could not get any better, my success manager with Emotive just added to the assurance of continued growth with a detailed action plan, guidance and strategies. This company and trusted staff is a game changer!
Hi, Psalms Gourmet Brittle. Thanks for sharing your incredible experience! We're thrilled to hear that MJ and Maris guided you so well through the process and that you saw such a fantastic return in just one week. Our team is dedicated to ensuring your continued growth, and it's great to know we could provide the support and strategies you needed. Thanks for choosing Emotive and for your kind words. 😊
Ryan, Jen, and Mhira are amazing! They held our hand through every step of the process making it such a wonderful experience. We were hesitant at first to enter the SMS world but the transition to SMS/MMS was seamless.
Thanks for the great feedback! We're so glad to hear that the Emotive team made the process seamless and enjoyable for you. It's awesome to know that their support helped ease your transition into the SMS/MMS world. Thanks for choosing Emotive. 😊
Emotive's onboarding experience is second to none. They took the time to understand our specific business goals and tailored their training accordingly. Their support team goes above and beyond, offering creative solutions and always being available to answer our questions.
Thanks for the awesome feedback! We're glad to hear that our onboarding experience and support team have been so helpful. Tailoring our training to NinjAthlete's goals and offering creative solutions is what we strive for. We appreciate your kind words and are always here when you need us. Thanks for being part of Emotive. 😊
The Emotive team is on top of it. Very responsive and follow up quickly. Easy to use and effective.
Thanks for this great feedback! We're glad to hear that you find our team responsive and the platform easy to use and effective. Thanks for choosing Emotive! 😊