Emotive: SMS Marketing

The app itself works OK but the pricing structure is very complicated. Plus READ THE CONTRACT CAREFULLY. Parts are misleading and you are committing for a year plus automatic yearly renewals whether you want to or not. It ended up a massive financial mistake as the fees did not justify the ROI. I will never use them again.

Working with Emotive was extremely negative and exhausting.

Pricing elements such as carrier fees, taxes, minimum spend requirements is Confusing and poorly disclosed, Reporting is extremely unreliable.

I strongly recommend merchants to stay away and seriously consider Better and Cheaper alternative solutions before making the same mistake. AVOID!

Powerful SMS Platform - Highly Recommended!
We've been working with Emotive for several years now. They are continually rolling out new services that make our web store integration stronger and more successful. This is not another platform that you download or integrate with and then you are left to fend for yourself. We get constant guidance and assistance with regular calls with our account representatives. Whether it is ideas for new campaigns, attribution settings, copywriting, or refreshing our automated flows, they are there to help. If you are looking for a powerful tool to grow your business through SMS marketing, Emotive is hands down the best that is out there!