Emotive: SMS Marketing

Emotive: SMS Marketing

Pricing
Free to install. Additional charges may apply.
Highlights
Use directly in Shopify admin
Rating
4.3 (84)
Developer
Emotive

Conversational SMS Marketing is the highest ROI channel for ecommerce stores. Try it today.

Engage your customers through automated two-way text message conversations. Your Emotive plan comes with dedicated strategy, support, and copywriting resources and even offers do-it-for-you options to ensure you maximize your revenue. Emotive is easy to use and risk-free to get started. We offer a 5x ROI guarantee or your money back.

Engage your customers through automated two-way text message conversations. Your Emotive plan comes with dedicated strategy, support, and copywriting resources and even offers do-it-for-you options to ensure you maximize your revenue. Emotive is easy to use and risk-free to get started. We offer a 5x ROI guarantee or your money back. more
  • Build your SMS audience compliantly with customized pop-ups and checkout flows
  • Create two-way SMS campaigns easily from 600+ of pre-tested templates
  • Segment your customers and automate abandoned cart messages or promotions
  • Take advantage of do-it-for-you support, strategy, and copywriting services
  • Drive revenue and measure success with attribution analytics and reports
Highlights
Use directly in Shopify admin

Launched

May 27, 2022 · Changelog

Languages

English

Works with

ReCharge, Zendesk, Slack, Zapier, Gorgias, Klaviyo

Pricing

External charges may be billed by Emotive separately from your Shopify invoice. Learn more

Free to install

30-day free trial then option to graduate to a paid plan with a 5x ROI guarantee

All charges are billed in USD.

Reviews (84)

Overall rating
4.3
Counts per rating level
  • 79% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars
June 4, 2024

Powerful SMS Platform - Highly Recommended!
We've been working with Emotive for several years now. They are continually rolling out new services that make our web store integration stronger and more successful. This is not another platform that you download or integrate with and then you are left to fend for yourself. We get constant guidance and assistance with regular calls with our account representatives. Whether it is ideas for new campaigns, attribution settings, copywriting, or refreshing our automated flows, they are there to help. If you are looking for a powerful tool to grow your business through SMS marketing, Emotive is hands down the best that is out there!

I.E. Green Tea
United States
Over 3 years using the app
Emotive replied July 11, 2024

Wow. Thanks for this glowing review! We're delighted to hear that our ongoing support and new services have made your experience with Emotive so positive. Great to know our team's guidance on campaigns, attribution settings, copywriting, and automated flows has been really helpful.

We're here to support your business growth every step of the way. Thanks for choosing Emotive. 😊

July 9, 2024

Emotive is absolutely the best SMS platform that there is. I have tried basically all of them and this has been my favorite. Two-way messaging was essential and their UI is fantastic. Also, they have a great CS team that is always there to help me. I can customize the workflows easily and it integrates so well with Shopify.

SAMi - The Sleep Activity Monitor
United States
10 months using the app
Emotive replied July 11, 2024

Hey, SAMi. Thanks for this awesome feedback! 😊 We're thrilled to hear that our two-way messaging, UI, and customer service team have made a positive impact. It's great to know that our platform and Shopify integration work seamlessly for you. Thanks for being a part of Emotive!

May 17, 2024

I have been working with Emotive for a few years by now. Tried a different company but the results were not good and the customer service was bad. Decided to go back to Emotive and have been working with Ian. She is a very responsible, creative, responsive, and reliable person to work with.

Results are good and will continue to work with her and Emotive as long as the results are there and sales improve.

Verdant Lyfe
United States
Almost 2 years using the app
Emotive replied July 11, 2024

Hey, Verdant Lyfe! Thanks for your feedback. We're glad to have you back and happy to hear that Ian has been so responsible, creative, and reliable. Great to know that you're seeing good results with us. We're here to support you and help improve your sales. Thanks for sticking with Emotive! 😊

July 11, 2024

We tried out several smaller platforms and and one larger SMS service before finding Emotive (somehow). It's been great so far. The platform is built out with every feature in mind, and the customer success team is a huge perk. The sales team was also very knowledgable and helpful with the onboarding.

Our revenue from SMS has gone up literally 15x since switching from that larger platform to Emotive. Highly recommend If you're a small brand looking to scale up your SMS. It's worth the investment in my eyes

BHAKTA Spirits
United States
2 months using the app
Emotive replied July 18, 2024

Hi, BHAKTA Spirits. Mariel here from Emotive. Helping brands scale by leveraging our platform and team is at the heart of what we do, and we're happy we can help you achieve that. We appreciate this genuine feedback. Can't wait to see your continued success with us. 😊

May 22, 2024

Here have been our pros and cons of Emotive:

Pros:
Great customer service and representative team- every member I've worked with on our service has been fantastic.

The service is robust with good analytics and best case studies. However, getting customers phone numbers can prove challenging and there needs to be specific consideration to your strategy of how you will do so.

It is probably the best text tool available on the market at this time, and they have a good ROAs return rate, assuming you have new customers and phone numbers collecting at all times.

They paired us up with a similar company to review what they were doing which was a fantastic aid.

Cons:
You cannot leave their contract and are essentially signing onto a year-long contract.

Currently there are more companies doing this type of advertising and customers are more likely to unsubscribe as opposed to email. We've had several customers be disappointed that they could not call us, or had to explain why we had an American # when we are based in Canada.

Overall, we would recommend them but be aware you are signing up for a year long term and will need strategy on new customer acquisition and for ways to collect phone numbers, which isn't always easiest at times. However, their team has been very helpful.

Forage Hyperfoods
Canada
Almost 2 years using the app
Emotive replied July 11, 2024

Hi, Forage Hyperfoods. Thanks for this thoughtful feedback! We're happy to hear the Emotive team has been fantastic and that you're enjoying our robust service and analytics. We understand the challenges with phone number collection and the year-long contract. Your insights are important, and we're always working to improve. Thanks for recommending us and for being part of Emotive! 😊

Support

Emotive can answer any questions you have about Emotive: SMS Marketing.

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