Enalito: Email, SMS, ChatBot

I recently had the pleasure of using the Enalito platform for my business, and I am very happy to share my experience here.

Getting started with Enalito was very easy for me. Right from the start, Enalito's process was straightforward and intuitive. From signing up to integrating my store, everything was easy-to-follow, not an uphill climb as I had initially worried.

The platform itself is user-friendly with a clean and easy-to-navigate interface. Even if you stumble upon any roadblocks, their support team is excellent, perhaps the best I've interacted with in recent times.

I reached out to them a couple of times during my setup. They were patient, understanding, and walked me through everything until I was comfortable and ready to start the campaigns.

And their support didn't stop after the setup phase. It's been a continuous process. Whenever I have queries or run into challenges, their team is always ready to help, very professional and helpful.

If you first start with Enalito, I suggest you to book a consultation call with Priyank and his team, and get great help to make Enalito work for your store or business.

Normally, I wouldn't be so excited to review an app on Shopify, but I highly recommend Enalito, not just for their nice platform to optimize my campaigns, but also for their wonderful support and help, and definitely Five Stars!

We have been using Enalito for onsite personalisation and the results have been impressive. The Enalito recommendations have increased our average order value and allowed us to up-sell and cross-sell customers by providing personalised product suggestions based on both their browse and purchase history. Enalito’s automated recency, frequency and monetary (RFM) segmentation of both customers and products is unique and a very powerful way for us to micro segment our customer base and ensure we target the bulk of our marketing budget only to those customers with the highest propensity to purchase. And the ROI from Enalito ensures that its cost is paid for in the first few days of each month.

Enalito App has made my eCommerce store personalized for my customers by showing product recommendations based on their browsing & purchase behavior. The triggered emails also helped in engaging back with the customers who abandoned the cart. Enalito helped us improve our customers’ shopping experience and has given us great ROI. The technology empowers us to segment our client base based on their buying behavior and define how active and profitable each group is. I liked this app & definitely recommend it for other stores.

Installing the app was very easy. The team at Enalito not only made sure that our analytics were set up correctly, but they walked us through everything and explained how to look at our stats. They set up our website personalization for us and matched our theme, and they helped create initial emails for browse abandonment and product recommendations. We've seen great results so far from our first product recommendation email.

We use Enalito for our weekly email campaigns and results have been beneficial. The team is attentive and helpful, with swift response times. We recommend.