Endear CRM and Clienteling

Connect Endear with one click.

Endear empowers salespeople with the customer data and tools they need to drive sales and better engage with customers, both in-store and online.

Customer Relationship Management (CRM) For Retail

Endear easily connects with one click to offer a live feed of customer order history, data, and product inventory. Organize and manage your customer data using filters like average order value, last item purchased, and zip code so you're always targeting the right customers with the right message.

Personalized Messaging

Now every email, text, or WhatsApp message sent on your brand's behalf can be found in one place. Personalize one-to-one or bulk messages with things like name, last item purchased, or birthday with the click of a button. Create on-brand message templates, signatures, and automated campaigns so you deliver a consistent customer experience every time.

Shoppable Product Recommendations - Exclusive for Shopify!

Introducing Endear Checkout w/ Shoppable Stories! Shoppable Stories allows your team to send product recommendations in a shoppable story-like format based on customer order history and interest. Share Shoppable Stories through email, text, or WhatsApp to shorten the path to purchase. Customers can browse, add to cart, and complete the purchase without ever leaving your message.

Email and SMS automation

Endear's Campaigns feature allows you to set triggers for bulk messages that look like they were individually sent. Endear will automatically assign a local sales associate to every reply so customers know exactly who to turn to for personal styling or when they're ready to make a purchase.

Trackable Performance

Endear tracks each message sent through the app so you can see how each member of your team is contributing to sales and store performance. Endear also reports which products were purchased, where the sale occurred, and any returns or refunds associated, giving you better insight and control over resulting commission payments.