Endear CRM & Clienteling
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Augmentez les ventes et la rétention avec notre CRM intégré et l'application de clienteling.
Endear est un CRM et une plateforme de clienteling conçus pour augmenter les ventes et renforcer les relations client. Organisez les données client, envoyez des campagnes d'email et de SMS personnalisées, et analysez les performances sur tous les canaux. Les histoires vous permettent de partager des produits personnalisés pour stimuler les conversions. Avec le nouveau chat de vente intégré, interagissez instantanément.
- Vos données clients, un seul endroit.
- Créez et automatisez des campagnes de texte et d'email avec des modèles.
- Les clients peuvent ajouter au panier et acheter directement depuis les Stories.
- Suivez comment la communication se convertit avec des analyses intégrées.
- Avec le Chat de Ventes, interagissez instantanément avec les acheteurs en ligne.
- Caractéristiques
- Fonctionne avec les thèmes les plus récents
Langues
anglais, espagnol, et français
Fonctionne avec
- Processus de paiement
- Shopify PDV
- Shopify Flow
- gorgias
- zendesk
- klaviyo
- attentive
- gladly
- emarsys
Catégories
Types de campagnes
Gestion des campagnes
- Modèles
- Génération IA
- Traduction
- Édition en bloc
- Import et export
- Domaines d’e-mails
- Recueil du consentement
- Liste de collecte d’adresses e-mail
- Liste de collecte de SMS
- Déclencheurs et règles
- Automatisations
- Ciblage
- Segmentation
- Balisage
- Suivi
- Rapports
- Informations et conseils
- Analyses de données
- Test A/B
Gestion des campagnes
Automatisation des flux de travail
Tarification
Les frais externes peuvent être facturés par Endear séparément de votre facture Shopify. En savoir plus
Professional
$300 / mois
- Growth+
- 15 000 emails + 1 000 SMS (+ options)
- Champs personnalisés
- Campagnes automatisées
- Analytique avancée
- Assistance
Essai gratuit de 14 jour(s)
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (21)
Endear is a great tool for leveling up brand/client engagement.
All client data from Shopify is immediately available in Endear, enabling our team to action strategic outreach based on purchase history and previous communication. From one email/text to an individual to larger group segmented messaging - Endear has the filtering capabilities to allow us to create personalized, effective messaging at all scales.
The Endear team is always there to help and hear our feedback which makes the experience all the more enjoyable.
App potential is awesome but a number of basic features require the $300 mo. plan. For example, just being able to create a customer group based on product ordered requires this high tier plan as opposed to the $60 or $160 monthly one.
I get software developers invest a lot of money to build out these tools and cannot give the service away, but to put in perspective, SalesForce Enterprise is $165 mo. by comparsion.
For this app expect to pay $3600 a year to use most features. At least for us, anything extra we want to do requires the $300 plan. We can at do some extremely basic (but useful) stuff in the app for $60mo and will use this for that until we can evaluate other options.
Endear makes maintaining and growing our client relationships a breeze. The technology is always improving and they are open to feedback and continuously working to make the app better to use. We love being able to keep on top of client concerns with the follow ups you can set and use the creative lookbooks to help promote events and push clients to our website.
Hi Wrabyn,
Thank you so much for this 5-star review! We're so happy to hear that Endear has been such an instrumental tool for you when it comes to building customer relationships. We've designed our lookbooks (now called Shoppable Stories) with the goal of empowering businesses to showcase their offerings and engage customers effectively. Thank you once again for your kind words and for being a valued customer. We look forward to serving you and helping your business thrive.
Endear has been pivotal in developing our clientelling strategy for our retail stores. The team is extremely helpful and goes the extra mile to ensure the integration is seamless. It is also great to see how the platform is continuously evolving and adding new features!
Amazing app and CRM for your retail store. So many features and use cases make this app a must-have for any Shopify store. As we have integrated it more over the past month we have seen a major increase in sales and repeat customers. Their support is also spot on.
Assistance
Assistance relative à l’application fournie par Endear.
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Lancement
19 mars 2019 · Journal des changements
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