Endear AI‑Powered Clienteling

Endear is a great tool for leveling up brand/client engagement.

All client data from Shopify is immediately available in Endear, enabling our team to action strategic outreach based on purchase history and previous communication. From one email/text to an individual to larger group segmented messaging - Endear has the filtering capabilities to allow us to create personalized, effective messaging at all scales.

The Endear team is always there to help and hear our feedback which makes the experience all the more enjoyable.

App potential is awesome but a number of basic features require the $300 mo. plan. For example, just being able to create a customer group based on product ordered requires this high tier plan as opposed to the $60 or $160 monthly one.

I get software developers invest a lot of money to build out these tools and cannot give the service away, but to put in perspective, SalesForce Enterprise is $165 mo. by comparsion.

For this app expect to pay $3600 a year to use most features. At least for us, anything extra we want to do requires the $300 plan. We can at do some extremely basic (but useful) stuff in the app for $60mo and will use this for that until we can evaluate other options.

Endear makes maintaining and growing our client relationships a breeze. The technology is always improving and they are open to feedback and continuously working to make the app better to use. We love being able to keep on top of client concerns with the follow ups you can set and use the creative lookbooks to help promote events and push clients to our website.