Omtaler (240)

Samlet vurdering
4,6
Antall per vurderingsnivå
  • 87 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 7 % av vurderingene er 1 stjerner
Redigert 26. desember 2019

我安装了这个应用,但是我不知道该怎么使用,所以我联系了他们的团队,他们很积极的回复我,给我了很大的帮助。他们团队帮我解决了的问题,并且这个应用很好用,非常感谢他们。我将继续使用这个应用,并且在需要的时候升级到更高版本。

Bangsontarget
USA
3 dager bruker appen
11. januar 2020

excelent app and top rated app never seen before please install it and you will be satisfied with this app and customer support.

gazecart
India
3 dager bruker appen
18. august 2020

the support team was of great help in setting up the app in the store. It didnt work initially and they helped identify the problem.

Exotic Wood Zone
USA
3 dager bruker appen
Redigert 30. april 2020

very nice and prompt support, offer to troubleshoot my website when I have problem with the installation. thank you!

SmartStard
Malaysia
3 dager bruker appen
Redigert 6. august 2019

Jack from Thimatic was really helpful. Quick setup and really good service. The app works really well and looking forward to seeing it in action.

The Philter Co
Australia
3 dager bruker appen
13. januar 2020

Easy setup and great support, I recommand this app. There is a lot of great features, let's play with the tool :)

Provence Label Box
Frankrike
3 dager bruker appen
Redigert 25. mars 2020

Great support from Mark!

Or Many - Fine Art Photography
Israel
3 dager bruker appen
Redigert 24. november 2019

• Downloaded the app
• Followed the instructions

Didn't work.

No problem. It happens.

• Reached out to support
• Took a while for a response

When we did receive the response, the tech support guy was somewhat nice, until he asked us if he could fix our problem with the app not working the next day because "He was very tired."

Now... that's what he said when we had traffic running.

He said he fixed it, still didn't display on our site with a free theme.

Part 2.
We installed the app and only had
2 DAYS then uninstalled because- It didn't work.

So guess what happened next?

We got billed for a free trial when we only had for 2 days.

Reached out to support about the charge and they told us to contact Shopify for the refund because it's up to them basically.

Reached out to Shopify support and sent them a screenshot of the conversation. They had to send a ticket to Thimatic.
Will never invest in another app from this company

1 star.

Completely unacceptable and ridiculous

Hyperyion
USA
2 dager bruker appen
29. juli 2020

Couldn't get it to work properly so contacted customer support who had it fixed in no time at all. Really helpful and very fast response time. Excellent work, thank you

Mintons Good Food
Storbritannia
2 dager bruker appen
4. mars 2020

Nice APP, and great support.
But unfortunately.
I am not able to use this APP with my affiliate program.

SunLu 3D
Hongkong SAR Kina
2 dager bruker appen