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I've downloaded this app for Black Friday, so cannot comment on how well it works until after then. However, I have been chatting to support on live chat to get it set up and they were quick and helpful, so all good so far.
amazing customer service. So helpful and always ready to help at literally any moment ! I recommend it to anyone and very easy to understand !
I needed some help with set up, 5* service from the team to quickly set it up for me, excellent app for your store!
I contacted the team at Thimatic about an offer I was hoping to include in my store. The support team went above and beyond in helping me with this issue! Unfortunately the app wasn't able to do the complex off I had wanted but there are so many possibilities with this! 5* anyday!
I have used this app which is very helpful in managing available offers, it is also very easy for customers to choose an offer that is suitable for themselves. If it can be integrated with general Shopify discount or have an affiliate program scheme in this app, it will be very good
So far so good. Support helped make it work when it wouldn't initially. Little bit confusing about how to apply discount but they can improve that soon I believe. Thanks.
It says it doesn't work if the cart is not Page type. But it is Page type in my theme and still doesn't work.
The feature set looks broad but truing to implement out of the box without CSR support as soon there is a hitch (inability to select collection based products in bulk). Really too bad. I understand maybe you have to wait for support. We will see. Two issues in two hours. No solutions.
We are sorry for the issue that you are facing right now.
There is a Livechat option in our app to contact us or if we are not online on your time then you can create a support ticket also.
You can directly send the email on "support@thimatic.com" too.
Thank you.
Le service client veut absolument que je le note avant d'avoir résolu mon problème. insupportable, je déconseille.
Very good app & Service. The support team are superb! Just missing one important feature that is essential for me.