Avis (59)
Affiner
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Par note
Tenho o aplicativo nessa loja e agora abri uma segunda loja já faz mais de um mês. O aplicativo está com erro e não tenho retorno do suporte. A loja onde está com erro é https://digofit.com.br/
Preciei ocultar o aplicativo pois não está funcionando. Ao clicar no menu, o banner sobrepõe as opções.
Thank you for your review but we never received an email before a month.
We can not find 2 stores under this name as well Digorestte
We can see onlyb 1 store and we have send response always within few hoursv when we recieved emails.
can you please share your store name
?
I hope you’re doing well. I just came across your recent 1-star review for our Shopify app, and I’m really sorry to hear that you had a disappointing experience. But the review also does not say anything so i am not sure what went wrong.
We take every piece of feedback seriously, and it truly hurts to see that we didn’t meet your expectations especially since we didn’t receive any message or support request from you before the review, please check thsi screenshot
https://prnt.sc/h2SMTX7g6y58 . We’re always happy to help and usually resolve issues within 12–24 hours once we know about them.
Could you please let us know what went wrong or what issue you faced? We’ll make it our top priority to fix it right away.
You’ve been a valued Shopify merchant, and we’d love the opportunity to turn this experience around for you.
Looking forward to hearing from you soon 🙏
