The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
This app is amazing. We went from embedding a slow, clunky survey monkey HDYHAU survey to Enquire. Response rates are up 2x, and the reporting that Enquire offered saves us 2-3h/ week of data exports and processing.
Enquire makes it SO easy to be able to connect with customers at a critical moment post-purchase. The high response rate and quality of answers has been incredibly helpful, and the Enquire team has been wonderful to work with. One of my favorite Shopify apps, and one I'd recommend to any store.
This is one of those secret little weapons that helps drive strategy in such a simple way. I created a survey asking customers how they heard about us and then listed out our channels. Using the responses helped to guide my budgeting/channel development based on where people were already hearing about us. Additionally, the customer service is elite and the founder is involved. I highly recommend this app to all shopify store owners.
This is a great app!! Not only because it saves us so much time, but because of its ability to offer valuable insights. Not to mention the excellent support I get whenever I need it. I can't see myself using any other app but this one, period. Thank you!
Solid app, great UX, easy to use, surprising level of customer compliance!
Amazing how much info you get by asking right on that thank you page. Would love this to be a liiiiitle cheaper but it's well-designed and I'm not unhappy with my choice.
Simple, helpful, and does what's promised. The team is also very responsive to feedback and suggestions. This is probably one of my favorite Shopify apps!
Enquire is so simple, and so powerful. An easy way to add super helpful info to your attribution data, and finally get some clarity into those (direct) / (none) users! For the money, this is the best attribution software you can get.
Must have. Super easy to integrate, very easy to use, super powerful data. The only thing we regret is not having it earlier! In contrast to super complex analytics tools and questions of attribution, it's proven to us that the simplest solution to finding out where customers know us from: We simply ask them. Team is super responsive and continuing to launch new features as well.
Brilliant app to get customer feedback. We used different surveys to understand customer needs during checkout to improve customer journey and conversion rate. Conversion Rate of respondents is crazy high. Easily set up and if needed customer support is outstanding.
This app is great! It is so easy to turn on and looks so slick and seamless in checkout. Honestly... so surprised as to how painless it was! We've been dying to know where our customers are coming from as most of our traffic is direct and organic! Can't wait for that info!