Enquire Post Purchase Survey

Enquire Post Purchase Survey

by Hodi, Inc.

Post purchase survey & marketing attribution platform

5.0 of 5 stars(42 reviews)

Turnkey survey design

Your post purchase survey intelligently styles itself to fit in with your theme's existing branding. Get your survey up in 2 minutes.

Immediate attribution data

Easily compare survey results to UTM parameters to better understand your customer journey or push data to 3rd parties with Shopify Flow.

View each post purchase survey

Curious about an individual survey response? No problem. View each response and last-click referral data in the responses tab.


About Enquire Post Purchase Survey

Install Enquire Post Purchase Survey now to learn more about your customers and understand your marketing efforts.

Enquire's integration with Shopify and Shopify Plus lets you create your post purchase survey and be up and running in less than one minute–automatically styled to fit within your existing theme design.

Integrations include Shopify Flow (Shopify Plus only), Recharge Payments, Google Analytics, & Rockerbox.

"One More Thing: Where Did Your Hear About Us?"

With many of your conversions coming from direct and branded organic search, it’s difficult to understand what’s really working and what isn’t. By asking your customers directly where they heard about you, you'll receive actionable insights into what’s working and what isn't.

Compare Individual Survey Responses With Last-Click Referral Sources

In your responses dashboard, easily compare individual survey responses with the referring site that drove your customer to your site. Surface valuable insights like "Heard from a friend" and converted via a Google Search Ad.

Customize Your Survey To Learn More About Your Customers

A few examples of questions we've seen merchants use: * One more thing: How did you hear about us? (default) * What best describes you? * What product should be make next? * How would you rate your shopping experience? * What is your preferred method of connecting with us? * Looking for more ways to segment your email lists? Use survey response data!

Features Overview

  • Customize your survey question from our default “How did you hear about us?”
  • Update possible answers to match your marketing efforts. Enable or disable the ability for customers to write in an "Other" response.
  • Choose to only show your survey to new customers.
  • Compare individual customer answers with your referral sources and UTM parameters.
  • Customize the survey confirmation message to your liking – even include a discount code for future purchase.
  • Receive a weekly email with your survey response data.

Custom Survey Location (Shopify Plus Only)

Merchants on Shopify Plus can customize the location of their survey by simply adding a tag to the Checkout.Liquid template.

What's New

  • Klaviyo Integration

Coming Soon

  • Third-party integrations (Carthook, Smile.io, Zapier)
  • Multi-survey support
  • Advanced analytics

Integrates with

  • Google Analytics,
  • Recharge,
  • Shopify Flow,
  • google tag manager,
  • Klaviyo

Media gallery

Support

Pricing 14-day free trial

See all pricing options
Starter

$10/month

  • Unlimited responses

  • Google Analytics integration

Enhanced

$30/month

  • Unlimited responses

  • Google Analytics integration

  • Klaviyo integration

  • ReCharge integration

  • Shopify Flow integration

  • Rockerbox integration

Pro

$60/month

  • Unlimited responses

  • All integrations

  • Export Responses

  • Remove Enquire Branding

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
5.0 of 5 stars
Based on 42 reviews

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Most recent reviews

Doe Lashes

I use this app to help me figure out where my customers are coming from. When there's so many channels that we stack in our marketing strategy, it's difficult to pin point exactly what made someone convert to our brand. Enquire has been the most convenient to use with the least amount of headache for any eCommerce owners looking to pin point where they should invest into next.

Great Jones

Love this app! Enquire has been so helpful in understanding our customer acquisition path, and provides us with more insight into how customers discover our brand.

holier

Love this app! It's so important to know where your customers are coming from and other analytics tools rarely tell the full story. Enquire has made a huge difference for us in determining how people are finding out about us! Highly recommend.