Post-Purchase Survey Questions
A branded multi-question post-purchase order confirmation page survey boasting 50%+ completion rates with follow-up question functionality.
Most of your revenue can't be attributed by pixels alone. Define attribution with a "how did you hear about us?" survey or questionnaire.
Question Stream Multi-Question
Multi-question workflows powered by programmable rules. Utilize single-response, multi-response, or open-ended question types.
Enquire Post Purchase Surveyの詳細情報
Add an EnquireLabs' Post-Purchase Survey to your checkout & get 14 free days of customer survey insights. Trusted by 800+ Shopify Plus stores!
Install the number one rated post-purchase survey app & start building your 1st party dataset of customer insights for free; we're confident they'll show you the value that brands like Allbirds, Skims, Outdoor Voices, Mack Weldon, and Boll & Branch get from their EnquireLabs' post-purchase surveys/polls every day.
Works on both Shopify and Shopify Plus (Shopify Flow integration!) order confirmation/thank you pages.
Your #1 defense against Apple's changing privacy... talk to your customers. iOS 14 made tracking Facebook, Instagram, and email conversions more difficult – utilize a post-purchase survey to circumvent traditional attribution tracking methods.
What Can You Do With Post-Purchase Surveys?
- Marketing Attribution: Ask "How did you hear about us?" (hdyhau) or "When did you first hear about us?" to get attribution feedback direct from your customers and integrate the data into your own attribution model.
- Add open-ended, single-response, & multiple choice follow-up questions to improve clarity of responses. (i.e. "How did you hear about us? Influencer. "Which influencer?")
- Conversion Rate Optimization (CRO): Ask "Why did you place an order today? or "How was your shopping experience?" to gather insights on ways to optimize your website shopping experience and increase conversion rates. Use open-ended questions as well.
- Personalization & Segmentation - Ask "Is this a gift?" or "How would you describe yourself?" & push the responses to your email service provider (e.g. Klaviyo) to automate personalized flows to increase ROI.
- Customer Research - Ask "What product should we make next" or "What age group our you in?" to learn more about your customers, optimize your product roadmap, & increase customer LTV.
Compare Us To Other Questionnaires and PPS Apps
Compare us to others: Typeform, Survey Monkey, Jotform, Google Forms, Qualtrics, Medallia, GetFeedback, co-op, zigpoll, and more!
Compare Survey Responses With Last-Click UTM Parameters
For improved attribution modeling, compare survey responses to referring URL & UTM parameters. Surface valuable insights like "Heard from a friend" and converted via a Google Search or TikTok ad.
- Alloy Automation
- Google Analytics (GA)
- Google Tag Manager (GTM)
- Shopify Flow
Build multi-question survey workflows that get presented to your customers over time. Capture 1PD (1st party data) ZPD (Zero Party Data)!
- Google Analytics,
- Shopify Flow,
- google tag manager,
Up to 1k Orders
Up to 10k Orders
Up to 30k Orders
Up to 100k Orders
The Customer Service is utterly amazing. I needed a little help getting off the ground and engaged with the Live Chat option. The fellow who came to my rescue was beyond helpful. He did a screenshare and clearly and patiently walked me through my issue. He also told me that he is the Founder of Enquire and likes to hop on Chat every once in a while to keep close to the clients and their needs. This is not the type of service you'd typically expect from a Founder. Great chat, Matt!
Really enjoyed chatting!! Thanks for the review. -Matt
Enquire has been able to successful capture survey response post purchase from all our customers to better understand where our traffic is coming from. Their support is top tier too!
Punish Me, Daddy
I LOVE this app. The fact that it tells you which source/medium each response came from is an ABSOLUTE GAME CHANGER. Plus, customer service was amazing.