Enquire Post Purchase Survey

Enquire Post Purchase Survey

作成: EnquireLabs

Post-purchase surveys for attribution, CRO, & personalization

Post-Purchase Survey Questions

A branded multi-question post-purchase order confirmation page survey boasting 50%+ completion rates with follow-up question functionality.

People-Powered Attribution

Most of your revenue can't be attributed by pixels alone. Power attribution and marketing ROI with a "how did you hear about us?" survey.

Question Stream Multi-Question

Multi-question workflows powered by programmable rules. Utilize single-response, multi-response, or open-ended question types.


Enquire Post Purchase Surveyの詳細情報

Add an EnquireLabs' Post-Purchase Survey to your checkout & get 14 free days of customer survey insights. Trusted by 500+ Shopify Plus stores!

Install the number one rated post-purchase survey app and start building your proprietary dataset of customer insights for free; we're confident they'll show you the value that brands like Allbirds, Skims, Outdoor Voices, Mack Weldon, and Boll & Branch get from their EnquireLabs' post-purchase surveys every day.

Works with both Shopify and Shopify Plus order confirmation pages.

What Can You Do With Post-Purchase Surveys?

  • Marketing Attribution: Ask "How did you hear about us?" or "When did you first hear about us?" to get attribution feedback direct from your customers. Follow up customer responses with open-ended or multiple choice questions.
  • Conversion Rate Optimization (CRO): Ask "Why did you place an order today? or "How was your shopping experience?" to gather insights on ways to optimize your website shopping experience and increase conversion rates. Use open-ended questions as follow-ups to suss out the details!
  • Personalization & Segmentation - Ask "Is this a gift?" or "How would you describe yourself?" & push the responses to your email service provider (e.g. Klaviyo) to automate personalized flows to increase ROI.
  • Customer Research - Ask "What product should we make next" or "What age group our you in?" to learn more about your customers, optimize your product roadmap, & increase customer LTV.

Features Overview

  • Customize your survey question from our default “How did you hear about us?” attribution survey to one built for conversion rate optimization (CRO), email segmentation, or customer research.
  • Add open-ended or multiple choice follow-up questions to improve clarity of responses. (i.e. "How did you hear about us? Influencer. "Which influencer?")
  • Randomize the order of responses

Compare Survey Responses With Last-Click Referral Sources & UTM Parameters

For improved attribution modeling, compare survey responses to referring URL & UTM parameters. Surface valuable insights like "Heard from a friend" and converted via a Google Search Ad.

Integrations

  • Alloy Automation
  • Blackcart
  • CartHook
  • Daasity
  • Google Analytics
  • Klaviyo
  • Recharge Payments
  • Rockerbox
  • Shopify Flow

The Power of "Where Did You Hear About Us?"

With many of your orders coming from direct and branded search, it’s difficult to understand what’s really working. Whether you're advertising via Influencers, Podcasts, or TikTok, once implemented a post-purchase attribution survey will become part of your marketing arsenal.

Question Stream (Private beta)

Build multi-question survey workflows that get presented to your customers over time. Send us a message for access!

以下と統合:

  • Google Analytics,
  • Recharge,
  • Shopify Flow,
  • google tag manager,
  • Klaviyo,
  • Carthook

実際のアプリを見る

サンプルストアでのアプリの動作を確認します。

サンプルストアを表示する

メディアギャラリー

サポート

料金 14日間の無料体験

すべての価格オプションを見る

Starter

$10/月

  • Unlimited Responses
  • Google Analytics integration

Enhanced

$30/月

  • Unlimited Responses
  • Export Responses
  • Integrations:
  • Alloy
  • Klaviyo
  • ReCharge
  • Shopify Flow
  • Rockerbox

Pro

$60/月

  • Question Stream (Beta)
  • Unlimited Responses
  • All Integrations In Enhanced
  • Export Responses
  • Remove Enquire Branding
  • 2-Step Questions

Pro Enhanced

$100/月

  • Question Stream (Beta)
  • Unlimited Responses
  • All Integrations (including CartHook)
  • Export Responses
  • Remove Enquire Branding
  • 2-Step Questions

* すべての料金は米ドルで請求されます。 月額や使用料に基づく請求などの定期請求は、30日ごとに請求されます。

5.0 5つ星

総合評価は、アプリの現在の状態を反映しています。すべてのアプリレビューを考慮しますが、最新のレビューを優先します。
  • 5 5つ星
    評価の99%は5星です
  • 4 5つ星
    評価の1%は4星です
    (1)
  • 3 5つ星
    評価の0%は3星です
    (0)
  • 2 5つ星
    評価の0%は2星です
    (0)
  • 1 5つ星
    評価の0%は1星です
    (0)

最新のレビュー

Crossrope

Enquire has been a crucial component to our marketing stack, especially as our marketing mix has expanded. The post purchase data we've been able to collect from customers has unlocked key insights that weren't available through GA and other platforms. This has allowed us to make crucial decisions around how we allocate our marketing budget. Highly recommended for all ecommerce brands who want a better sense of attribution.

Kettle & Fire

Geat app and great support! It really helps our attribution issues to make better marketing and budgeting decisions

Super Coffee

Enquire app is simple and to the point -most importantly it works. We love how native the post-purchase survey is to our thank you page and as a result customers feel comfortable engaging with our survey. We get over 50% submit rates on both Shopify and Recharge thank you pages which is a major asset to our marketing intelligence. Thanks to Enquire we have really clear attribution on HDYHAU that validates and/or invalidates a lot of duplicate attribution through the ad and referral softwares. Even more important now with iOS14 to better monitor attribution and better know your customer!!! Really excited to see where Enquire takes their software in the future. Thanks for the great product