Enquire Post‑Purchase Surveys

Post-purchase surveys for attribution, CRO, & personalization

  • Popular entre negócios dos Estados Unidos

A partir de $49/mês. Avaliação gratuita de 14 dias.

Destaques

  • Velocidade comprovada: nenhum impacto negativo na loja virtual

Seção de chaves-valor

Post-Purchase Survey Questions

Seamlessly branded post-purchase surveys, generating massive consumer insights to inform and automate business decisions.

People-Powered Attribution

Most brands don’t know where to put their next marketing dollar. Our attribution survey questionnaire guides ROAS & new markets.

Question Stream Multi-Question

Deliver questions over time with programmable rules, to build stronger customer relationships and increase LTV.

Enquire Post‑Purchase Surveys

Enquire Post‑Purchase Surveys

Install the EnquireLabs Post-Purchase Survey to gain unique insights from your own customers.

Our survey data tells the rest of your marketing stack what it needs to hear. Actionable, easy-to-understand insights from the moment you install. No-code setup in minutes on both Shopify and Shopify Plus.

Solve for iOS14 and broken cookies

Consumer privacy initiatives have made it difficult to track performance of Facebook, Instagram, and email marketing. Zero-party data (direct from your customers) is the way to fill marketing gaps and future-proof your brand.

What Can You Do With Post-Purchase Surveys?

  • Marketing Attribution. Ask a "How did you hear about us?" (HDYHAU) post-purchase survey to get ground truth attribution direct from consumers, and let them surface new channels to diversify your spend.
  • Open-ended, single-response, multiple choice, and follow-up questions to improve clarity of responses. E.g.: “How did you hear about us?”, [If “Influencer”]: "Which influencer?"
  • Conversion Rate Optimization (CRO). Ask "How was your shopping experience?" to gather insights on site improvements and increase conversion rates. Use open-ended questions to reveal unknown opportunities.
  • Personalization & Segmentation. Ask "Is this a gift?" or "How would you describe yourself?" to segment customers by type and personalize marketing automation for optimal revenues.
  • Customer Research. Ask "What product should we make next?" or "What do you love most about our product?" to learn more about your markets, guide your product roadmap, & increase customer LTV.
  • For improved attribution modeling, compare survey responses to referring URL & UTM parameters. Surface valuable insights like "Heard from a friend" and converted via a Google Search or TikTok ad.

Question Stream

A programmable timeline of questions, streaming zero-party data to your stack to solve marketing attribution, automate personalization, route CRO opportunities, and more. Every question your customer answers over time helps build a unique relationship.

API Access

If you'd like to automatically export data to your data warehouse or a 3rd-party partner, all plans come with API access to our Questions and Responses endpoints.

Data de lançamento

Compatibilidade total com

  • Shopify Flow

Integração com

  • Google Analytics
  • Shopify Flow
  • Klaviyo
  • Triple Whale
  • Rockerbox
  • API
Enquire Post‑Purchase Surveys

Enquire Post‑Purchase Surveys

Install the EnquireLabs Post-Purchase Survey to gain unique insights from your own customers.

Our survey data tells the rest of your marketing stack what it needs to hear. Actionable, easy-to-understand insights from the moment you install. No-code setup in minutes on both Shopify and Shopify Plus.

Solve for iOS14 and broken cookies

Consumer privacy initiatives have made it difficult to track performance of Facebook, Instagram, and email marketing. Zero-party data (direct from your customers) is the way to fill marketing gaps and future-proof your brand.

What Can You Do With Post-Purchase Surveys?

  • Marketing Attribution. Ask a "How did you hear about us?" (HDYHAU) post-purchase survey to get ground truth attribution direct from consumers, and let them surface new channels to diversify your spend.
  • Open-ended, single-response, multiple choice, and follow-up questions to improve clarity of responses. E.g.: “How did you hear about us?”, [If “Influencer”]: "Which influencer?"
  • Conversion Rate Optimization (CRO). Ask "How was your shopping experience?" to gather insights on site improvements and increase conversion rates. Use open-ended questions to reveal unknown opportunities.
  • Personalization & Segmentation. Ask "Is this a gift?" or "How would you describe yourself?" to segment customers by type and personalize marketing automation for optimal revenues.
  • Customer Research. Ask "What product should we make next?" or "What do you love most about our product?" to learn more about your markets, guide your product roadmap, & increase customer LTV.
  • For improved attribution modeling, compare survey responses to referring URL & UTM parameters. Surface valuable insights like "Heard from a friend" and converted via a Google Search or TikTok ad.

Question Stream

A programmable timeline of questions, streaming zero-party data to your stack to solve marketing attribution, automate personalization, route CRO opportunities, and more. Every question your customer answers over time helps build a unique relationship.

API Access

If you'd like to automatically export data to your data warehouse or a 3rd-party partner, all plans come with API access to our Questions and Responses endpoints.

Data de lançamento

Compatibilidade total com

  • Shopify Flow

Integração com

  • Google Analytics
  • Shopify Flow
  • Klaviyo
  • Triple Whale
  • Rockerbox
  • API

Preço Avaliação gratuita de 14 dias

Ver todas as opções de preço

Up to 1k Orders

$49/mês

  • Question Stream™
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 10k Orders

$149/mês

  • Question Stream™
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 30k Orders

$299/mês

  • Question Stream™
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 100k Orders

$599/mês

  • Question Stream™
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

* Todas as cobranças são faturadas em USD.
** As cobranças recorrentes, inclusive as baseadas em uso ou mensais, são faturadas a cada 30 dias.

Avaliações

5.0 de 5 estrelas

A avaliação geral reflete o estado atual do app. Embora considere todas as avaliações do app, ela prioriza as mais recentes.

  • 5 de 5 estrelas
    99% das avaliações são de 5 estrelas
  • 4 de 5 estrelas
    1% das avaliações são de 4 estrelas
  • 3 de 5 estrelas
    0% das avaliações são de 3 estrelas
    0
  • 2 de 5 estrelas
    0% das avaliações são de 2 estrelas
    0
  • 1 de 5 estrelas
    0% das avaliações são de 1 estrelas
    0

Dr. Brandt Skincare

Local Estados Unidos

Works flawlessly! The team is super helpful, and the app works perfectly. We learned so much from the insights that we got from Enquire that we flipped our ad spend from FB to Google because most customers were learning about us from there. This is by far the best tool for collecting zero-party data from customers - the integrations with Klaviyo and GA are a huge bonus to better use the data as well.

Kompsós

Local Reino Unido

Excellent app and great customer service. For Triple Whale users or TikTok media buyers, this is a must-have!

Grind

Local Reino Unido

Customer service is 10/10, very quick to respond and willing to help! App seems easy to use, and not too pricey.

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