Enquire Post Purchase Survey

Enquire Post Purchase Survey

提供者:EnquireLabs

Post-purchase surveys for attribution, CRO, & personalization

5.0 评分(93 评价)

Post-Purchase Survey Questions

A branded multi-question post-purchase order confirmation page survey boasting 50%+ completion rates with follow-up question functionality.

People-Powered Attribution

Most of your revenue can't be attributed by pixels alone. Power attribution and marketing ROI with a "how did you hear about us?" survey.

Segmented Emails Campaigns

Survey data is the secret ingredient to conversion rate optimization (CRO); from sending segmented emails to optimizing on-site copy.


关于 Enquire Post Purchase Survey

Add an EnquireLabs' Post-Purchase Survey to your checkout & get 14 free days of customer survey insights. Trusted by 500+ Shopify Plus stores!

Install the number one rated post-purchase survey app and start building your proprietary dataset of customer insights for free; we're confident they'll show you the value that brands like Skims, Outdoor Voices, Mack Weldon, and Boll & Branch get from their EnquireLabs' post-purchase surveys every day.

Works with both Shopify and Shopify Plus order confirmation pages!

What Can You Do With Post-Purchase Surveys?

  • Marketing Attribution: Ask "How did you hear about us?" or "When did you first hear about us?" to get attribution feedback direct from your customers. Follow up customer responses with open-ended or multiple choice questions.
  • Conversion Rate Optimization (CRO): Ask "Why did you place an order today? or "How was your shopping experience?" to gather insights on ways to optimize your website shopping experience and increase conversion rates. Use open-ended questions as follow-ups to suss out the details!
  • Personalization & Segmentation - Ask "Is this a gift?" or "How would you describe yourself?" & push the responses to your email service provider (e.g. Klaviyo) to automate personalized flows to increase ROI.
  • Customer Research - Ask "What product should we make next" or "What age group our you in?" to learn more about your customers, optimize your product roadmap, & increase customer LTV.

Features Overview

  • Customize your survey question from our default “How did you hear about us?” attribution survey to one built for conversion rate optimization (CRO), email segmentation, or customer research.
  • Add open-ended or multiple choice follow-up questions to improve clarity of responses. (i.e. "How did you hear about us? Influencer. "Which influencer?")
  • Randomize the order of responses

Compare Survey Responses With Last-Click Referral Sources & UTM Parameters

For improved attribution modeling, compare survey responses to referring URL & UTM parameters. Surface valuable insights like "Heard from a friend" and converted via a Google Search Ad.

Integrations

  • Alloy Automation
  • CartHook
  • Google Analytics
  • Klaviyo
  • Recharge Payments
  • Rockerbox
  • Shopify Flow

The Power of "Where Did You Hear About Us?"

With many of your orders coming from direct and branded search, it’s difficult to understand what’s really working. Attribution is not so simple! By asking your customers where they heard about you, you'll receive insights into what’s working and what isn't. Whether you're advertising via Influencers, Podcasts, or TikTok, once implemented a post-purchase attribution survey will become part of your marketing arsenal.

Coming Soon

  • Question Streams

集成

  • Google Analytics,
  • Recharge,
  • Shopify Flow,
  • google tag manager,
  • Klaviyo,
  • Carthook

查看应用的实际效果

了解应用在示例商店中的工作方式。

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媒体图库

支持

定价 14 天免费试用

查看所有定价选项

Starter

$10/月

  • Unlimited Responses
  • Google Analytics integration

Enhanced

$30/月

  • Unlimited Responses
  • Export Responses
  • Integrations:
  • Alloy
  • Klaviyo
  • ReCharge
  • Shopify Flow
  • Rockerbox

Pro

$60/月

  • Unlimited Responses
  • All Integrations In Enhanced
  • Export Responses
  • Remove Enquire Branding
  • 2-Step Questions

Pro Enhanced

$100/月

  • Unlimited Responses
  • Multiple Surveys
  • All Integrations (including Carthook)
  • Export Responses
  • Remove Enquire Branding
  • 2-Step Questions

* 所有费用均以美元结算。 经常性费用(包括每月费用或基于使用情况的费用)每 30 天收取一次。

5.0 评分

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  • 4 评分
    1% 的评分是 4 星
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  • 3 评分
    0% 的评分是 3 星
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  • 2 评分
    0% 的评分是 2 星
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  • 1 评分
    0% 的评分是 1 星
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最新评论

Wolven

We love this app and consider it to be our source of truth for marketing attribution. We trust the customers themselves instead of trusting the greedy ad companies. I'm hearing that even the really expensive multi-touch attribution analytics tools are all flawed anyways, so this is a simple common sense alternative for us. Support is great too!

Uplift Active

Especially since the new iOS update, it's super important to have insights from a post purchase HDYHAU. Enquire is fantastic at this, especially with their many app integrations. The product works, and customer service is very responsive. They continuously roll out new features to make it better (eg: ability to ask follow up Qs). Highly recommend and should be in all Shopify store's stack to get a better understanding of their first/last-click attribution.

Bearbottom Clothing

Great UX/UI with constant feature updates. The team that runs it is super quick to respond and will take your feedback in stride when building new features.