Turnkey survey design
Your post purchase survey intelligently styles itself to fit in with your theme's existing branding. Get your survey up in 2 minutes.
Immediate attribution data
Easily compare survey results to UTM parameters to better understand your customer journey or push data to 3rd parties with Shopify Flow.
View each post purchase survey
Curious about an individual survey response? No problem. View each response and last-click referral data in the responses tab.
About Enquire Post Purchase Survey
Install Enquire Post Purchase Survey now to learn more about your customers and understand your marketing efforts.
Enquire's integration with Shopify and Shopify Plus lets you create your post purchase survey and be up and running in less than one minute–automatically styled to fit within your existing theme design.
Integrations include Shopify Flow (Shopify Plus only), Recharge Payments, Google Analytics, & Rockerbox.
"One More Thing: Where Did Your Hear About Us?"
With many of your conversions coming from direct and branded organic search, it’s difficult to understand what’s really working and what isn’t. By asking your customers directly where they heard about you, you'll receive actionable insights into what’s working and what isn't.
Compare Individual Survey Responses With Last-Click Referral Sources
In your responses dashboard, easily compare individual survey responses with the referring site that drove your customer to your site. Surface valuable insights like "Heard from a friend" and converted via a Google Search Ad.
Customize Your Survey To Learn More About Your Customers
A few examples of questions we've seen merchants use: * One more thing: How did you hear about us? (default) * What best describes you? * What product should be make next? * How would you rate your shopping experience? * What is your preferred method of connecting with us? * Looking for more ways to segment your email lists? Use survey response data!
- Customize your survey question from our default “How did you hear about us?”
- Update possible answers to match your marketing efforts. Enable or disable the ability for customers to write in an "Other" response.
- Choose to only show your survey to new customers.
- Compare individual customer answers with your referral sources and UTM parameters.
- Customize the survey confirmation message to your liking – even include a discount code for future purchase.
- Receive a weekly email with your survey response data.
Custom Survey Location (Shopify Plus Only)
Merchants on Shopify Plus can customize the location of their survey by simply adding a tag to the Checkout.Liquid template.
- Klaviyo Integration
- Third-party integrations (Carthook, Smile.io, Zapier)
- Multi-survey support
- Advanced analytics
- Google Analytics,
- Shopify Flow,
- google tag manager,
Pricing 14-day free trial
Google Analytics integration
Google Analytics integration
Shopify Flow integration
Remove Enquire Branding
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Overall rating Based on 46 reviews
Most recent reviews
Solid app, works well and support is super helpful. Would highly recommend as part of better understanding attribution across different channels.
This product does exactly what it says. It works well and the team is continuously making it better. Plus, their customer service is awesome. I saw an issue, sent an email and it was fixed in less than five minutes. Highly recommended.
Really great app for post-purchase surveys. Has been way easier to use than expected, and with a great UX both on-site and behind the curtain. Enquire has been a game-changer for measuring our customer journey.