Enquire Post Purchase Survey

Enquire Post Purchase Survey

by Hodi, Inc.

Post purchase survey & marketing attribution platform

5.0 of 5 stars(32 reviews)

Turnkey survey design

Your post purchase survey intelligently styles itself to fit in with your theme's existing branding. Get your survey up in 2 minutes.

Valuable survey analytics

Using our analytics, easily compare your post purchase survey results to campaign UTM parameters to better understand your customer journey.

View each post purchase survey

Curious about an individual post purchase survey? No problem. View each response to your post purchase survey in the responses tab.


About Enquire Post Purchase Survey

Install Enquire Post Purchase Survey now to learn more about your customers and understand your marketing efforts.

Enquire's integration with Shopify and Shopify Plus lets you create your post purchase survey and be up and running in less than one minute–automatically styled to fit within your existing theme design.

Integrations include Shopify Flow (Shopify Plus only), Recharge Payments, Google Analytics, & Rockerbox.

"One More Thing: Where Did Your Hear About Us?"

With many of your conversions coming from direct and branded organic search, it’s difficult to understand what’s really working and what isn’t. By asking your customers directly where they heard about you, you'll receive actionable insights into what’s working and what isn't.

Compare Individual Survey Responses With Last-Click Referral Sources

In your responses dashboard, easily compare individual survey responses with the referring site that drove your customer to your site. Surface valuable insights like "Heard from a friend" and converted via a Google Search Ad.

Customize Your Survey To Learn More About Your Customers

A few examples of questions we've seen merchants use: * One more thing: How did you hear about us? (default) * What best describes you? * What product should be make next? * How would you rate your shopping experience? * What is your preferred method of connecting with us? * Looking for more ways to segment your email lists? Use survey response data!

Features Overview

  • Customize your survey question from our default “How did you hear about us?”
  • Update possible answers to match your marketing efforts. Enable or disable the ability for customers to write in an "Other" response.
  • Choose to only show your survey to new customers.
  • Compare individual customer answers with your referral sources and UTM parameters.
  • Customize the survey confirmation message to your liking – even include a discount code for future purchase.
  • Receive a weekly email with your survey response data.

Custom Survey Location (Shopify Plus Only)

Merchants on Shopify Plus can customize the location of their survey by simply adding a tag to the Checkout.Liquid template.

What's New

  • Shopify Flow Integration
  • Recharge Payments integration
  • Sort by date range

Coming Soon

  • Third-party integrations (Carthook, Smile.io, Klaviyo, Zapier)
  • Multi-survey & multi-question support
  • Advanced analytics

Integrates with

  • Google Analytics,
  • Recharge,
  • Shopify Flow,
  • rockerbox,
  • google tag manager

Media gallery

Support

Pricing 14-day free trial

See all pricing options
Enquire Basic

$9.99/month

  • Unlimited responses

  • Google Analytics integration

  • ReCharge integration

Enquire Pro

$19.99/month

  • Unlimited Responses

  • Google Analytics integration

  • ReCharge integration

  • Shopify Flow integration

  • Remove Enquire branding

  • Export responses as CSV

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
5.0 of 5 stars
Based on 32 reviews

  • 5 of 5 stars
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  • 4 of 5 stars
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  • 3 of 5 stars
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  • 1 of 5 stars
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Most recent reviews

Lactigo

Enquire is an easy to use post purchase survey for collecting customer data. It helps to track down sale marketing sources when UTM parameters haven't been used.

Page Anchor

Meets all of our needs in terms of a post-purchase survey. Has unlocked a lot of great insights that our analytics cannot provide.

Luxy Hair

This app is easy to install, easy to use, insightful for our monthly reviews, and great customer support.