Marketing | Customer support
Enquire Post Purchase Survey

Enquire Post Purchase Survey

by Hodi, Inc.

Post purchase survey & marketing attribution platform

5.0 of 5 stars(66 reviews)
From $10/month. 14-day free trial.
Add app

Two-Step Questions

Add a follow up question to each question response. If a customer selects "Influencer", follow up with "which one?" *Currently in Beta.

Immediate attribution data

Easily compare survey results to UTM parameters to better understand your customer journey or push data to 3rd parties with Shopify Flow.

Turnkey survey design

Your post purchase survey intelligently styles itself to fit in with your theme's existing branding. Get your survey up in 2 minutes.

About Enquire Post Purchase Survey

Install EnquireLab's Post Purchase Survey now to learn more about your customers and understand your marketing efforts.

Enquire's integration with Shopify and Shopify Plus lets you create your post purchase survey and be up and running in less than one minute–automatically styled to fit within your existing theme design.

Integrations include Klaviyo, Recharge Payments, Google Analytics, CartHook, Rockerbox, & Shopify Flow.

"One More Thing: Where Did Your Hear About Us?"

With many of your conversions coming from direct and branded organic search, it’s difficult to understand what’s really working and what isn’t. By asking your customers directly where they heard about you, you'll receive actionable insights into what’s working and what isn't.

Compare Individual Survey Responses With Last-Click Referral Sources and UTM Parameters

In your responses dashboard, easily compare individual survey responses with the referring site that drove your customer to your site. Surface valuable insights like "Heard from a friend" and converted via a Google Search Ad.

Customize Your Survey To Learn More About Your Customers

A few examples of questions we've seen merchants use: * One more thing: How did you hear about us? (default) * What best describes you? * What product should we make next? * How would you rate your shopping experience? * What is your preferred method of connecting with us? * Looking for more ways to segment your email lists? Use survey response data!

Features Overview

  • Customize your survey question from our default “How did you hear about us?”
  • Update possible answers to match your marketing efforts. Enable or disable the ability for customers to write in an "Other" response.
  • Choose to only show your survey to new customers.
  • Compare individual customer answers with your referral sources and UTM parameters.
  • Customize the survey confirmation message to your liking – even include a discount code for future purchase.

Custom Survey Location (Shopify Plus Only)

Merchants on Shopify Plus can customize the location of their survey by simply adding a tag to the Checkout.Liquid template.

What's New

  • Klaviyo Integration
  • Carthook Integration

Coming Soon

  • Response Clarification (i.e. Podcast --> which one?)
  • More third-party integrations (Smile.io, Zapier)
  • Advanced analytics
  • Multi-question support

Integrates with

  • Google Analytics,
  • Recharge,
  • Shopify Flow,
  • google tag manager,
  • Klaviyo,
  • Carthook

Media gallery

Support

Pricing 14-day free trial

See all pricing options
Starter

$10/month

  • Unlimited Responses

  • Google Analytics integration

Enhanced

$30/month

  • Unlimited Responses

  • Google Analytics Integration

  • Klaviyo Integration

  • ReCharge Integration

  • Shopify Flow Integration

  • Rockerbox Integration

Pro

$60/month

  • Unlimited Responses

  • All Integrations In Enhanced

  • Export Responses

  • Remove Enquire Branding

  • 2-Step Questions (Beta)

Pro Enhanced

$100/month

  • Unlimited Responses

  • Multiple Surveys

  • All Integrations

  • Export Responses

  • Remove Enquire Branding

  • 2-Step Questions (Beta)

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
    (66)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)
View all 66 reviews

Most recent reviews

Lioness

Rating
5 of 5 stars
Posted
May 21, 2020

Simple, helpful, and does what's promised. The team is also very responsive to feedback and suggestions. This is probably one of my favorite Shopify apps!

Kotn

Rating
5 of 5 stars
Posted
May 20, 2020

Enquire is so simple, and so powerful. An easy way to add super helpful info to your attribution data, and finally get some clarity into those (direct) / (none) users! For the money, this is the best attribution software you can get.

Waterdrop®

Rating
5 of 5 stars
Posted
May 6, 2020

Must have. Super easy to integrate, very easy to use, super powerful data. The only thing we regret is not having it earlier! In contrast to super complex analytics tools and questions of attribution, it's proven to us that the simplest solution to finding out where customers know us from: We simply ask them. Team is super responsive and continuing to launch new features as well.

View all reviews