Enquire Post Purchase Survey

Enquire Post Purchase Survey

by EnquireLabs

Post-purchase surveys for attribution, CRO, & personalization

5.0 of 5 stars(126 reviews)

Post-Purchase Survey Questions

A branded multi-question post-purchase order confirmation page survey boasting 50%+ completion rates with follow-up question functionality.

People-Powered Attribution

Most of your revenue can't be attributed by pixels alone. Define attribution with a "how did you hear about us?" survey or questionnaire.

Question Stream Multi-Question

Multi-question workflows powered by programmable rules. Utilize single-response, multi-response, or open-ended question types.


About Enquire Post Purchase Survey

Add an EnquireLabs' Post-Purchase Survey to your checkout & get 14 free days of customer survey insights. Trusted by 800+ Shopify Plus stores!

Install the number one rated post-purchase survey app & start building your 1st party dataset of customer insights for free; we're confident they'll show you the value that brands like Allbirds, Skims, Outdoor Voices, Mack Weldon, and Boll & Branch get from their EnquireLabs' post-purchase surveys/polls every day.

Works on both Shopify and Shopify Plus (Shopify Flow integration!) order confirmation/thank you pages.

iOS 14

Your #1 defense against Apple's changing privacy... talk to your customers. iOS 14 made tracking Facebook, Instagram, and email conversions more difficult – utilize a post-purchase survey to circumvent traditional attribution tracking methods.

What Can You Do With Post-Purchase Surveys?

  • Marketing Attribution: Ask "How did you hear about us?" (hdyhau) or "When did you first hear about us?" to get attribution feedback direct from your customers and integrate the data into your own attribution model.
    • Add open-ended, single-response, & multiple choice follow-up questions to improve clarity of responses. (i.e. "How did you hear about us? Influencer. "Which influencer?")
  • Conversion Rate Optimization (CRO): Ask "Why did you place an order today? or "How was your shopping experience?" to gather insights on ways to optimize your website shopping experience and increase conversion rates. Use open-ended questions as well.
  • Personalization & Segmentation - Ask "Is this a gift?" or "How would you describe yourself?" & push the responses to your email service provider (e.g. Klaviyo) to automate personalized flows to increase ROI.
  • Customer Research - Ask "What product should we make next" or "What age group our you in?" to learn more about your customers, optimize your product roadmap, & increase customer LTV.

Compare Us To Other Questionnaires and PPS Apps

Compare us to others: Typeform, Survey Monkey, Jotform, Google Forms, Qualtrics, Medallia, GetFeedback, co-op, zigpoll, and more!

Compare Survey Responses With Last-Click UTM Parameters

For improved attribution modeling, compare survey responses to referring URL & UTM parameters. Surface valuable insights like "Heard from a friend" and converted via a Google Search or TikTok ad.

Integrations

  • Alloy Automation
  • Blackcart
  • CartHook
  • Daasity
  • Google Analytics (GA)
  • Google Tag Manager (GTM)
  • Klaviyo
  • Recharge
  • Rockerbox
  • Shopify Flow

Question Stream

Build multi-question survey workflows that get presented to your customers over time. Capture 1PD (1st party data) ZPD (Zero Party Data)!

Integrates with

  • Google Analytics,
  • Recharge,
  • Shopify Flow,
  • google tag manager,
  • Klaviyo,
  • Carthook

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

See all pricing options

Up to 1k Orders

$49/month

  • Question Stream™
  • Follow-up Questions
  • Export Responses
  • All Integrations

Up to 10k Orders

$149/month

  • Question Stream™
  • Follow-up Questions
  • Export Responses
  • All Integrations

Up to 30k Orders

$299/month

  • Question Stream™
  • Follow-up Questions
  • Export Responses
  • All Integrations

Up to 100k Orders

$599/month

  • Question Stream™
  • Follow-up Questions
  • Export Responses
  • All Integrations

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    99% of ratings are 5 stars
  • 4 of 5 stars
    1% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

Tempo

The Customer Service is utterly amazing. I needed a little help getting off the ground and engaged with the Live Chat option. The fellow who came to my rescue was beyond helpful. He did a screenshare and clearly and patiently walked me through my issue. He also told me that he is the Founder of Enquire and likes to hop on Chat every once in a while to keep close to the clients and their needs. This is not the type of service you'd typically expect from a Founder. Great chat, Matt!

Developer reply

December 3, 2021

Really enjoyed chatting!! Thanks for the review. -Matt

Vincero Collective

Enquire has been able to successful capture survey response post purchase from all our customers to better understand where our traffic is coming from. Their support is top tier too!

Punish Me, Daddy

I LOVE this app. The fact that it tells you which source/medium each response came from is an ABSOLUTE GAME CHANGER. Plus, customer service was amazing.