Fairing: Post‑purchase Surveys
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About this app
Launched
May 7, 2018
Languages
English
Categories
Marketing analytics , Feedback and surveysWorks with
Shopify Flow, Shopify POS, Checkout, Google Analytics, Klaviyo, Triple Whale, Google Sheets, TikTok, Checkout ExtensionsGet insights and track ads performance with post-purchase attribution and measurement surveys.
Fairing (Previously EnquireLabs) give you more actionable consumer insights in a week than most survey tools produce in a year. You can deploy a series of questions inside your post-purchase experience, appending each response to your customer’s order data and using the insights across your marketing stack. Get proprietary data on attribution, personalization, CRO, competitive research and get to kno w your customers. Create a "how did you hear about us?" survey and improve your marketing ROI.
- Shopify Plus Certified
- Use our Powerful API and integrations: Triple Whale, Klaviyo, Google Sheets, etc
- Target individual questions to new v returning, product purchased, or geography
- Launch 25+ pre-built questions (post purchase) with a single click
- Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Pricing
14-day free trialUp to 500 Orders
$49/month
- Post-purchase Surveys
- Question Stream
- Follow-up Questions
- Export Responses
- Google Sheet Sync
- 25+ Integrations
- API Access
- Translations
Up to 1k Orders
$99/month
- Post-purchase Surveys
- Question Stream
- Follow-up Questions
- Export Responses
- Google Sheet Sync
- 25+ Integrations
- API Access
- Translations
Up to 5k Orders
$149/month
- Post-purchase Surveys
- Question Stream
- Follow-up Questions
- Export Responses
- Google Sheet Sync
- 25+ Integrations
- API Access
- Translations
Up to 500 Orders
$49/month
- Post-purchase Surveys
- Question Stream
- Follow-up Questions
- Export Responses
- Google Sheet Sync
- 25+ Integrations
- API Access
- Translations
Up to 1k Orders
$99/month
- Post-purchase Surveys
- Question Stream
- Follow-up Questions
- Export Responses
- Google Sheet Sync
- 25+ Integrations
- API Access
- Translations
Up to 5k Orders
$149/month
- Post-purchase Surveys
- Question Stream
- Follow-up Questions
- Export Responses
- Google Sheet Sync
- 25+ Integrations
- API Access
- Translations
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
178 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its easy setup, detailed data interpretation, and customizable post-purchase surveys. They value its integrations with Google Sheets, Klaviyo, triple whale, and Shopify flows. The app is praised for its high response rate, quality data, and key marketing insights. It's seen as affordable, constantly improving, and effective for attribution and niche use-cases, offering a seamless customer experience.
Have used Fairing at a few different places now for both attribution and some more niche use-cases and it works brilliantly for both. High response rates (which means strong data), super helpful support - and the ability to deep dig into responses with a follow-up question is a gold mine.
It's at most a 10 minute setup, but endlessly valuable results.
Super easy to set up and manage and the team offers excellent and timely support. Highly recommended!
Fairing has been pivotal in adding additional layer to understanding our multichannel attribution as well as digging into customer insights: from what products they would like us to develop and sell to what specifically they liked about their product of choice.
We increased our post purchase survey response rate dramatically since implementing Fairing. We are not relying on email for this specific purpose anymore, but instead all the questions conveniently sit on the post purchase page. Win for our customers as they get one less email into their inbox, win for us as we get more responses and hence more reliable results.
About this app
Launched
May 7, 2018
Languages
English
Categories
Marketing analytics , Feedback and surveysWorks with
Shopify Flow, Shopify POS, Checkout, Google Analytics, Klaviyo, Triple Whale, Google Sheets, TikTok, Checkout ExtensionsBuilt by Fairing
About Fairing
5.0 average rating
6 years building apps for the Shopify App Store
1460 Broadway, New York, NY, 10036, US
Support
Send a message(646) 956-4544
hello@fairing.co