EPROLO‑Dropshipping & Branding

Thanks, Eprolo for setting up my Shopify store for me. It looks great and professional. Looking for working with you as I grow my dropshipping business. Look for to building my branding for my store EtYnonline with them.

So far liking this app. Wide product selection and fast delivery. Highly recommend for shopify dropshipping stores. Branded invoicing is also a nice little touch. I like that it also offers fast international shipping at affordable rates.

They offer very good service. They respond quickly to the questions I ask. I'm glad I started working with you.

Has been great so far, my only complaint is the processing times - I was expecting much faster shipping times, which is the case - however, I'm finding many of the packages are in processing for at least 3-6 days before the tracking information finally updates to show the package is now on route. This means that items are arriving in around the same timeframe as AliExpress which is a shame.

However, the ease of use, the custom branding & more still makes this an excellent alternative to AliExpress - I will also say that Bella, my agent has been absolutely amazing throughout & helping with anything I could possibly need.

I used this app to fine good products in woman collections and is very useful , the time to shipping is accurate

great service!! fast response and helpful!

Great app, very easy to use and syncs products perfectly. It has improved my store. Customer support is also very helpful.

Good support and communication!

I am writing this a fellow seller to let anyone considering using this App to not do so. Entrusting my business to this APP, the products and shipping has been more than detrimental to my business and its reputation. I am unsure how I will truly recover from all of Eprolo's lapses. I trusted this APP for several reasons. I trusted that if Shopify offered it...then it was reputable. I regret not reading the reviews which is why I am truly taking the time to place this here for all to see and know. Please do not let this happen to you. Although the APP is wonderfully created and looks so very promising, please don't be fooled like I have been. The shipping times are horrendous, US expressing shipping truly is not available. You will not be informed of this until after you have placed the order, paid for express shipping and inquire as to why this order has yet to ship. Only then, will you be informed that they cannot ship your product expeditiously. You will be stuck with explaining to your customers, repeatedly apologizing and refunding more often than not. The tracking numbers they provide really lead to nowhere traceable. If it does finally show anything it will still say processing and the order is being prepared to be shipped. I will be transparent and tell you that out of 100 plus order only 2 people (that I can tell thus far) have received any items. One of those I had to fully refund, because the item they ordered came worn, tattered and stained. They stated that it literally looked used (baby anti roll pillow). When reaching out the company about concerns they or either non-responsive of half responsive and never fully address your issue. The use of this App has been a customer service nightmare for me. I am constantly met with inquiries about where the orders are, refund request, or tracking updates to which it is very difficult to provide because again the tracking does not lead anywhere. If I could give "zero" stars I would. I want you all to know about this. If you care about your business reputation (which I know we all do) be mindful of this app. We work hard to build our business, reputations and brands. We do not deserve to entrust a company such as this with our reputation only for promises to go unfulfilled. The only thing I can hope for at this point is that my service recovery works with my customers in an attempt to rebuild. This has truly cost me much more than money... Please learn from my experience and save yourself the head and heart ache. I am happy to show anyone all of my initiated refunds, complaints, etc... to help anyone that may need it...I truly hope this helps someone who is freshly starting out. Avoid this pitfall. I wish you all the very best.

My first experience ordering from EPROLO was exceptional. Eve, the seller, was highly skilled in addressing any concerns I had. Her prompt responses and wealth of knowledge made the process incredibly easy. It's impressive to receive such extensive seller support from a free app. EPROLO's professionalism and punctuality exceeded my expectations, and I'm thrilled to have them as a business partner.