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After countless frustrations with our previous fulfilment agent, I made the switch to Eprolo. And what a breath of fresh air it has been! From the very first contact, I have nothing but praise for the Eprolo team.
The employees excel in their quick and adequate assistance, making me never feel abandoned. Communication was a pain point for me with our previous agent, but with Eprolo, this is absolutely not an issue. They respond promptly to my inquiries and are always willing to help me, whether it's an urgent matter or just some general support.
The difference between my experiences with our old agent and Eprolo couldn't be greater. With my previous agent, I often felt abandoned and was frustrated by the slow response times. But with Eprolo, I truly feel heard and supported.
In short, I am very happy that I made the switch to Eprolo. Their fast and efficient service has taken my webshop to a higher level. I wholeheartedly recommend Eprolo to anyone looking for a reliable fulfilment service with excellent customer service.
I've been using Eprolo for my e-commerce business for several years, and my experience has been consistently excellent. Kaylee, my primary contact, quickly resolves any issues, including billing glitches and duplicate orders.
Eprolo's user-friendly platform and flexible shipping options to the UK are great. While handling times could improve, their continuous enhancements are promising. The team's quick and effective assistance, especially from Ashley, who is always reachable, has significantly improved our operations.
Overall, Eprolo's excellent customer support, quality products, and efficient shipping make them an invaluable partner for anyone in the dropshipping business.
Always reliable and dedicated to quality. Our experience with Eprolo has been nothing short of fantastic. They deliver on time and their products never disappoint. A trusted partner in our supply chain.
Seamless process, that makes drop shipping a manageable task for new business owners!
Thanks Paul For Your Excellent Customer Service.
Whenever I have a problem Eve handle it with care and she's very good at and knowledgeable EPROLO Dropshipping & Branding is so wonderful⚘️
The first impression of Eprolo is good and the product I ordered from China arrived in Germany in less than a week. That was my first impression and I hope that when I open my online store everything will continue to run smoothly.
I'm really happy with Eprolo. The service is excellent and the shipping is fast. It's an all-in-one platform that supports every part of your business, which makes everything a lot easier.
We have been using Eprolo now for about 6 weeks and the work done by Yang to help us get used to the process has been great. She responds when she says she will and always resolves our issues in a timely manner. I know we will develop a long term partnership as the quality of the work they do and speedy shipping makes a difference to our customers. Thank you for your support Yang
Update October 2024 : We deal with Yang who is an excellent account manager. She is very thorough, very courteous and very prompt in her responses to our questions. It has been 8 months since we started working with Yang and we have been very, very pleased.
Outstanding supplier with unbeatable shipping times. Truly reliable and values their business partners. A special thanks to Ashley for being such a pleasure to work with!
Thanks for your approval and feedback! We are happy to hear you're enjoying our platform and service!