Avis (2 258)
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Eprolo is very useful for finding products and dropshipping. it was a good choice for sure. Also, support team is great!
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VERY disappointed in this app that showed SO much promise! They represent and promise "branding" on the shipping label, packing slip and packing "scotch tape" and even have a picture of my scotch tape with my label, which I paid $20 for on 3 of my sites (total $60). I have tested 2 orders by ordering from my own store and, so far, no scotch tape, no packing slip and no shipping label with my branding on them. When I received my orders, I didn't even know it came from my own shop!
They also do NOT ship in 5-8 days on everything. I promised one customer 5-8 day shipping on a stuffed toy for her sons birthday, well, they shipped it by ePacket in 12-25 days and did not notify me for the option of canceling the order. When you choose a shipping option, a vendor does not have the option to use a different shipping method, they MUST use the shipping method chosen and paid for.
I had to go through PayPal for a charge back on this one because they would not honor their promises of a refund to make things right when shipping gets messed up and they cannot follow through on their promises.
Their inability to stand by what they represent in their Shopify business promises has harmed my business reputation with my most recent customers.
I need a fulfillment company I can trust and eProLo has a good concept, but they cannot stand up and delivery on what they promise.
If you want your business reputation damaged, use this app. I am in the process of withdrawing all of my products I have with them and going back to AliExpress directly.
The product quality and shipping times are much better than in other apps. 3.5-4 stars the coin system is confusing and unnecessary.
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i used this app for dropshipping site.
very good app with many products, very comfortable and fast respond.
I got support by Rick on Eprolo for some confusion on my order since I did not understand and navigate around the website. He was really helpful, coming in with fast response and clear instruction on the issues. Would 100% recommend Eprolo.
Nice & very easy to use for Beginners. Make it easer to sell online. I will love to give a 4 Star ratting.
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This app is very simple and easy to use. Would definitely recommend. Ordering is easy, and with the touch of a button I can fulfill it. The help and support feature is great, and allows me to simply and easily get help if I have a problem. It has tons of useful features, and even supports custom branding and print on demand. I have tried to use other apps, but so far this is by far the most useful. To conclude, E P R O L O dropshipping is an excellent app and feature to use. Thank you for your support Eprolo!
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I enjoy the agent quick response he was very patient very understanding and made sure to share links to make the process easier
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I have found a lot of decent products with this App. It has not let me down yet and I've had it on my account for almost a year.
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the app what any other app do in term of importing products to your store in efficient way and professionally, unfortunately couldn't fulfil my orders through the app because it was the time of the pandemic COVID-19. so i didn't had the chance to use it further as everything came to a halt, would have give it more stars if i was able to follow the progress of fulfilments