EPROLO‑Dropshipping & Branding

i like the app lots of great products and i like the 5-8 express shipping.its great has lotssssssssss of products

I really like this app we are just getting started and the products and description are wonderful.

Not a bad app. Had an issue with one or two products where the images didn't get imported to my store. The kicker is they advertise free shipping and shipping times 5-8 days, but to get that shipping time you actually need to pay extra for express shipping. Otherwise they will just send via epacket which is 10-20 days. So just beware the extra costs of keeping your customers happy

Perfect for my store and i love to recommend it to my friend, it makes life and business easy. love

This app is good for product sourcing and their customer service is nice as well. I would recommend it for anyone who wants to start a good dropshipping business.

The app is easy to use but I wish the collections on the shopify store synced without reaching out to Support.

The shipping and processing times are no where near what they are advertising. I have orders that have been waiting to process for over a week at a time. I have paid for express shipping and it is not express but I am scared to not pay for it because I do not want my orders to be further delayed. Even the shipments that are processed out of there Chino Facility take a long time. I am just disappointed.

Update: this supplier continuously fails to deliver then they beg you to remove the unfavorable review playing on your heart strings saying it effects their salary and their boss is going to be upset blah blah blah. Beg you to take it down before the resolve the problem with promises to do better. I refused. Business owners need to know what they are dealing with.

My recent issue is they shipped the wrong product and on top of that short shipped the order to boot. I provided pictures, reiterated the issue at least 6 Times, broke it down into bullets to make it easier to follow and understand in
various emails all for them to come back asking for pictures and asking me to confirm what size needs to be shipped. Because I wasn’t being clear. So not only did the order not ship timely, it shipped wrong and their customer service team is purposely being obtuse or they have a real problem. I now had to refund the customer for the entire order. I am asking for a refund for the i shipped product and an escalation contact. Let’s see if that goes anywhere. I’ll be back with a third update on how they resolved this

Third update: I was finally able to have this resolved. They reshipped the order ( fingers crossed it goes well) and provided me a refund since I also had to refund my customer. Lily the escalation contact stepped in and her communication is very precise and clear and I appreciate that. it went a long way with de-escalating the situation. I am satisfied with the outcome of my dispute

Highly instructive interface, very user friendly, looking forward to shift permanently on the services. They set in up in a way that you get all the answers you need as soon as you install and start using. On top of that they seems to be winning over competition - price efficient. >Looking forward for continuity

If you enjoy giving refunds then this the app for you. If you don't like giving refunds then stay away from this app. 3 orders two late deliveries for refund. Yes they do have some good products but it's not worth dealing with customers who have not received their order for 30 days. They are pretty much a drop shipper too, when you order they have to wait for the company that actually has the product to ship it to them then they send it out to your customer. You might as well go with Alliexpress if you don't mind making your customer wait 25-30 days for delivery. Me, we don't operate that way our customers rely on us to deliver a product in a reasonable amount of time. Because of EPROLO my reputation on eBay and my store has suffered. I will never use another china distributor ever again. If you just do some research you will find some good distributors who are in the USA ProductPro for one, check them out. I said all that to say this, STAY AWAY FROM EPROLO if you care anything about your reputation.

im still learning how to use this app so far everything looks great love the products eprolo rocks!!