EPROLO‑Dropshipping & Branding

when i was checking the store all stuff from eprolo was sold out very bad experience had to 1 by 1 pick and delete

This is the most awful company ever. They found the worst supplier to ship products, and I’ve had multiple customers not only complaining about the quality but also receiving damaged items—and even used products. I was furious and had to refund them.

When I reported this to the agent and explained how bad the quality was, they requested that I upload images of all the damaged items. But the problem was that I had already refunded my customers, and I felt AWFUL enough about the situation. When I followed up with the agent, all she said was that only a partial refund could be issued, since I only submitted some images and not all.

Her attitude was dismissive, like she didn’t care at all. This is honestly the most unprofessional and frustrating company I’ve ever dealt with. By the way, the agent’s name was Tammy. If you ever come across her, my advice is: RUN!

Eprolo is the worst dropshipping agency I've ever worked with and I strongly advise against even considering working with them. Here are the biggest problems I've experienced:

Unreliable delivery times: Promised delivery times are completely unrealistic. Even if you pay extra for faster shipping, orders regularly arrive much later than stated. Customers are frustrated and this has a direct impact on your business.

Lies and incompetence: The support agents, especially Evelyn, are the epitome of unprofessionalism. One day you are told that a problem is solved, the next day everything is different again. You are obviously being lied to just to keep you quiet.

No responsibility for mistakes: If Eprolo makes a mistake - be it with the order, the product, shipping or communication - they take no responsibility whatsoever. Refunds? Not a chance! Instead, you are fobbed off with empty promises.

Poor product quality: The products delivered are often of inferior quality. This destroys customers' trust in your business and not only costs you money in the long term, but also your reputation.

Incorrect tracking information: The tracking numbers provided often don't work or show incorrect information. Customers are constantly asking where their order is and you can't provide a reasonable answer.

No transparency: From costs to delivery times, Eprolo is a mess. They don't keep their promises and leave you in the dark about what's really going on.

Poor communication: Customer service is extremely difficult to reach. When you finally reach someone, you feel like you're talking to a wall. No real solution, just standard phrases.

If you are looking for a dropshipping agency that is reliable, honest and professional, then Eprolo is the worst choice you can make. Your business deserves a partner that keeps its promises - and that's definitely not Eprolo!

im broke my store clothing , with that EPROLO , verry poor quality products with a bad attitudine from support contact, ever also the delivery its take more than 1 month for get it.

The service from this company is horrible. Wrote to them 5 days ago and still not even a response. Yes I am aware that there was a holiday but I work with 2 other companies providing the same service and both of them responded at least within 48 hours. I honestly believe that these star reviews are fakes. Even when there is no holiday it takes them 3 days to respond, to simple questions very unprofessional horrible service.

Be carefull on this type of app its broke my BUSSINS of 4 years , with FAKE SHIPPING TIME and ITEMS AND TERIFYED OF POOR QUALITY . please shopify delete this time of suppliers from here

Although they have a wide selection of product; shipping is not as they claim. There shipping is not faster than aliexpress. When express shipping is selected and paid for; they will charge you for express shipping, but do not ship express. When asked for a refund of express shipping fee they will not return it and tell you the item is already being shipped. Express shipping is also not available on all items as they make it seem, and you won't know what items are allowable until you go to place an order. If you can wait until whenever to receive items then go for it, but if your looking for a supplier with reasonable shipping timeframe; then this not the company to go with.

I have been working with them for over 6 months:

+ Delivery available to most countries. Other suppliers have less countries to deliver
+ Prices for some products below

- Inconvenient balance replenishment system, but if you immediately pay for orders with a credit card, then this is not a problem.

Addition: support has become worse... We have to wait for an answer for 3-4 days. Now there are problems with orders, but they do not help to solve them. They say they will check and you have to wait a very long time.

After I put 1 point, they began to work better and suggested that I raise the mark. I raised it to 4 points. Now I lowered it to 2 points so THEY AGAIN PAY ATTENTION TO MY PROBLEMS!

Alot of products from eprolo are more expensive than local shops here in the UK. very difficult to use eprolo as a supplier of goods. no profit to be made.
new update as of 28.02.19 - placed order on the 12.02.19. order was shipped to america when i am in the UK. The tracking number is not working. its been 16 days for something they should be 5 - 8 days. Customer refund will be required soon i think. Not very good service at all.

Others better.