EPROLO‑Dropshipping & Branding

this app is amazing their response time and customer service is pretty good and ill always do their express shipping helps my business tremendously. limited products but its the best of all the products on ali so you know you are getting them from a good trusted distributors eprolo has a guidelines for their suppliers and if they do not meet their standards they do not add their products witch is a very good confidence booster for my business. A1 service highly recommend!

VERY NICE APP, THE BEST IS THE CUSTOMIZE PACKAGE WITH YOUR LOGO!! I haven't seen an app that offers that possibility yet!

The shipping and processing times are no where near what they are advertising. I have orders that have been waiting to process for over a week at a time. I have paid for express shipping and it is not express but I am scared to not pay for it because I do not want my orders to be further delayed. Even the shipments that are processed out of there Chino Facility take a long time. I am just disappointed.

Update: this supplier continuously fails to deliver then they beg you to remove the unfavorable review playing on your heart strings saying it effects their salary and their boss is going to be upset blah blah blah. Beg you to take it down before the resolve the problem with promises to do better. I refused. Business owners need to know what they are dealing with.

My recent issue is they shipped the wrong product and on top of that short shipped the order to boot. I provided pictures, reiterated the issue at least 6 Times, broke it down into bullets to make it easier to follow and understand in
various emails all for them to come back asking for pictures and asking me to confirm what size needs to be shipped. Because I wasn’t being clear. So not only did the order not ship timely, it shipped wrong and their customer service team is purposely being obtuse or they have a real problem. I now had to refund the customer for the entire order. I am asking for a refund for the i shipped product and an escalation contact. Let’s see if that goes anywhere. I’ll be back with a third update on how they resolved this

Third update: I was finally able to have this resolved. They reshipped the order ( fingers crossed it goes well) and provided me a refund since I also had to refund my customer. Lily the escalation contact stepped in and her communication is very precise and clear and I appreciate that. it went a long way with de-escalating the situation. I am satisfied with the outcome of my dispute

Love having the option to ship whole order in one and earlier and cheaper shipping times
Great alternative to Oberlo
Needs to have review import option

I always wanted to have all my products to be managed in one place and this app is my answer. So far so good.

I have not been using this app all that long, but in the length of time I have used it, it is easy to navigate and has helped with a few things and has not been an issue. Great work, looking forward to seeing more!

If you enjoy giving refunds then this the app for you. If you don't like giving refunds then stay away from this app. 3 orders two late deliveries for refund. Yes they do have some good products but it's not worth dealing with customers who have not received their order for 30 days. They are pretty much a drop shipper too, when you order they have to wait for the company that actually has the product to ship it to them then they send it out to your customer. You might as well go with Alliexpress if you don't mind making your customer wait 25-30 days for delivery. Me, we don't operate that way our customers rely on us to deliver a product in a reasonable amount of time. Because of EPROLO my reputation on eBay and my store has suffered. I will never use another china distributor ever again. If you just do some research you will find some good distributors who are in the USA ProductPro for one, check them out. I said all that to say this, STAY AWAY FROM EPROLO if you care anything about your reputation.

They do help me to source my winning product which is cheaper than my current one that import from Aliexpress. The most important one, they have Super Fast Shipping! My customer gets their order just around 7 Days! Totally the game changer!!!

They also clearly know which button should be clicked for easy operation, which can save time and improve work efficiency.

Besides, Simple and beautiful page layout: the page is clean and looks comfortable.

Overall, the best dropshipping app, hands down. Easy to use, free plan, fast delivery.

excellent
fullfill my dream

Its really awesome service. You can import products from Ali and they will source it for you, so you can have great shipping time for T4 kinda every products. Really great service!