Helhetsomdöme
4,8
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 8 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 3 % av omdömena har 1 stjärnor
19 april 2023

I have been working over the years with several drop shipping agents and suppliers. By far eprolo delivers the best service so far! If there should be an issue with an order they try to either resend the product, issue a refund, or find some other solution. Most suppliers do not do that, find excuses why your claim is not valid and you end up paying for bad quality products to keep your customers happy. The App is easy to use and they are able to source pretty much any product you can find on Aliexpress. In light of the very good customer service, I would choose eprolo over any other supplier out there. 100% recommend it!!

Alea
Tjeckien
Mer än ett år användning av appen
22 april 2023

I just wanted to take a moment to express my gratitude for your amazing service. The quick response time from your customer support team is simply incredible. Not to mention, your inventory of products is the best I have seen from any supplier.

I have been using your services for some time now, and I must say that you are the best supplier I have ever worked with. The products are always of high quality and shipped on time.

One recommendation I have is to include importable reviews for the products, which would make my dropshipping website even better when working with Eprolo.

Overall, I am extremely satisfied with your service, and I will continue to use Eprolo as my preferred supplier. Keep up the excellent work!

Xander Luxury Jewelry
Schweiz
3 månader användning av appen
6 augusti 2023

I'm very happy with Eprolo so far. I just started my business and I can say that the app is straightforward to use, and if there is some issue you can reach the support, and they will quickly answer you (in my case Rick answered in a few hours). I can see that the app has many products, and you find pretty much what you are looking for.
The only thing I see that could help me more quickly is the page where a product is shown and described, could have a section mentioning the different certifications that this product has (but I also, never found this in other drop shipping platforms).
Overall, I'm satisfied with the service and platform, and I intend to continue to use Eprolo.

Paws
Schweiz
2 månader användning av appen
29 augusti 2023

I've been using EPROLO for dropshipping on my Shopify store for over a year and it's been a transformative experience for my e-commerce business.

User Experience: The intuitive dashboard and quick setup allowed me to focus on other business aspects right from the start.

Product Range: The extensive catalog made it easy to diversify my store with quality items, all conveniently located in one place. Also sourcing new products has been a breeze.

Shipping: Fast and reliable. Even during busy times, orders arrived promptly, complete with tracking info for customers.

Inventory Management: Real-time stock updates help avoid inventory issues, making sure I never run out of popular items.

Customer Support: Exceptional service all around, but a special shoutout goes to my sourcing agent, Yang. His expertise and support have been invaluable, guiding me through product selection and resolving any issues swiftly.

In summary, EPROLO has gone above and beyond, streamlining my dropshipping business and offering personalized support through Yang. A one-stop solution that I can't recommend highly enough.

SkulptCurve
Storbritannien
13 dagar användning av appen
24 april 2023

EPROLO is a fantastic dropshipping platform that provides great value for its users. The platform is user-friendly, and it offers a range of features that make dropshipping a breeze. The product sourcing tool is especially useful, as it makes it easy to find high-quality products at affordable prices. Moreover, the branding feature is a great way to build your brand and establish a loyal customer base.
EPROLO's customer service team is excellent, and they're always ready to help with any questions or issues that you may have. The shipping times are also very reasonable, and the tracking information is always accurate.
Overall, I would highly recommend EPROLO to anyone looking for a reliable and efficient dropshipping platform. It's an excellent tool for anyone who wants to start a successful dropshipping business.

Be You Cute Boutique
Storbritannien
Ungefär 2 månader användning av appen
31 juli 2023

We are new to eprolo services as a company and all I can say is the customer service is by far excellent. I needed information on taking care of our payment to get branding going for the company website integration with eprolo. Now I emailed late after hours for help not thinking about a reply yet. But low and behold Ms Eve contacted me on Sunday her off day in order to assist me. She was thoroughly going through the proper process to get me to where I need to get.
Thank you so much Ms Eve
Jawan. S blaqpopgod LLC

blaqpopgod
USA
Ungefär en månad användning av appen
18 maj 2023

Very happy with Eprolo. They have great customer support and a good selection of their own products on hand. I love how easy it is to use and fantastic for importing aliexpress products, made so easy. Tracking number in 12 hours or less and I can choose the shipping method while paying for an order. No complaints about shipping times either. I just need to get busy and add more products. So far, everything has been great with them.

TeeBouteek
Irland
29 dagar användning av appen
9 september 2023

I've been using EPROLO for a while now, and I couldn't be happier with the experience. From the quality of their products to their exceptional customer service, EPROLO has consistently exceeded my expectations.
The product selection is extensive, and I've always found the items I needed for my business. The product quality is top-notch, and my customers have been delighted with their purchases.
What truly sets EPROLO apart, though, is their outstanding customer service. Anytime I've had a question or an issue, their support team has been quick to respond and incredibly helpful. They go above and beyond to ensure customer satisfaction.
Shipping times have also been impressive. My orders have consistently arrived on time or even earlier than expected, which is a huge plus for my business.
EPROLO has become an essential partner in the success of my e-commerce store, and I can't recommend them enough. If you're looking for a reliable dropshipping partner, EPROLO is the way to go. Thank you, EPROLO team, for your excellent service!
Feel free to personalize this template based on your own experiences and the specific aspects of EPROLO's service that you appreciate the most. Providing specific details about your positive experiences can make your review even more impactful.

FRACTUR LLC
USA
11 dagar användning av appen
7 september 2023

I would definitely recommend EPROLO!

Account managers quickly respond and easily find solutions with their team for any out-of-ordinary occurrences. If the product you ordered is unavailable, they will find another supplier with an identical product and take care of its replacement on your behalf. They also conduct proposals for the most similar product (if an identical product is unavailable) for you to approve or decline and request price difference to be assigned to your account balance if applicable.

These proposals raise the dropshipping business model to a new level when dealing with your own clients while treating replacement proposals within the domain of quality control. Clients always appreciate transparency when it comes to image:real product deviation.

A simple message to your client as: "During our quality control check we determined a deviation between the image and the real product..." while offering a discount, replacement, or refund will increase the sense of your reliability and responsibility - and EPROLO makes this possible!

Adorn&Pulse
Kroatien
2 månader användning av appen
1 april 2023

I have used Eprolo for years on several of my online stores. They are the best dropshipping supplier I have found. Their prices are better than everyone else and they have great customer support. They have TONS of products to choose from and you can build a brand based around any of those products!! They have features that I haven't seen any other suppliers offer.

GDP Outlet
USA
3 månader användning av appen